Job Description

Administrator - Vacancy Overview

Starting pay is 12.40 per hour, rising to 13.00 after a successful probationary period.

We are currently looking for an administrator to support our team delivering alternative education and activity sessions to children and young people, in our outdoor, animal-focussed setting.

This role is full time 30 hours a week, worked flexibly from home. There may be the option to increase hours for the right candidate.

The role requires a great deal of initiative, prioritising competing demands, attention to detail and a high level of written and spoken English. Duties will cover a range of general administrative support tasks for the business but will include maintaining Human Resources records, liaising with families and school for enquiries and bookings, organising paperwork, website updates, creating social media posts and digital marketing.

New Leaf Triangle is a not-for-profit organisation providing outdoor, therapeutic activities for children and young people who have neurodiverse conditions, mental health needs, have experienced trauma or who have health conditions or disabilities. Some young people may exhibit behaviours that challenge.

Full background checks and references will be required for all successful applicants as part of our rigorous Safer Recruitment Policy. The role is exempt from the Rehabilitation of Offenders Act 1974.

For more information on New Leaf Triangle visit our website www.newleaftrianglecic.co.uk or our Facebook or Instagram pages.

Administrator -

The administrator will under the guidance of the Business Manager to provide the business and administrative function of New Leaf Triangle, which in turn allows the onsite team of session leaders and volunteers to deliver session to the young people and families who use our service. Most of this work is computer and phone-based and can be done from home, though there will also be regular meetings and visits at one of our sites near Melton Mowbray.

There will be a requirement to attend regular training, including in school holidays and some evenings.

The Administrator's role will cover the following tasks and responsibilities (depending on contracted hours)

Maintaining Human Resources (HR) records and organising recruitment rounds

Responding to general enquiries about our provision

Supporting with student admissions - including organising correct paperwork

Liaising with families over holiday bookings

Liaising with managers regarding student record keeping

Inputting information for tenders and quality assurance documents

Maintaining contact and booking records

Updating website and creating social media posts

Creating and updating digital marketing material and maintaining contact lists

Conducting annual DBS checks and follow up actions

Recording payment of invoices and following up late payments

Providing business information for stakeholders

Supporting the review and update of business policies

Other general administrative and support tasks as they arise.

Responsible to:

Business Manager

Hours:

A minimum of 30 hours a week, initially. Hours worked and tasks completed will be reported to line manager. This will be reviewed at formal points after 4 weeks and 3 months with the possible option to increase hours at the discretion of the management team, according to competencies and business need.

Sick pay and holiday pay:

Statutory sick pay. 28 days annual holiday including bank holidays pro rata.

Location:

The majority of hours will be done from home. When attending site, the main address is New Leaf Triangle CIC, Goadby Lane, Chadwell, Melton Mowbray, Leicestershire, LE14 4LP and Site 2 is Eastwell Road, Goadby Marwood, Melton Mowbray, LE14 4ES.

Training:

A full induction and training will be given. This will include role-specific training from the Business Manager and mandatory elements for all staff, including Safeguarding and Health and Safety.

There will be regular, mandatory training and team meetings throughout the year, including sometimes during school holidays.

You need to be willing to keep yourself updated on new policies, procedures, health and safety documents and student details that will be shared with you. There will also be on the job training and optional internal and external courses available for your own professional development.

Support and reviews:

You will receive a 1:1 meeting with your line manager monthly during the first 2 months and then every 3 months. You can discuss what is working and what isn't and how we can support you. You can also discuss your own professional and personal development.

Expenses:

You may claim travel expenses if you are asked to travel to places other than to the New Leaf Triangle sites or local training venue or asked to travel outside of your usual working hours or days.

Pay:

Starting pay is 12.40 per hour, rising to 13.00 after a successful probationary period.

Administrator - Person Specification

Administrators must have the following

essential skills and experience

Ability to work independently, under own initiative

Ability to think and work flexibly, noticing and responding to new tasks and priorities

Ability to manage a range of conflicting tasks and priorities, managing workload effectively

Excellent written and spoken English, with high level of attention to detail and accuracy

Excellent ICT skills

Skills around use of social media

Ability to maintain a high level of confidentiality and integrity.

Ability to work well within a wider team, for the good of the team, and to maintain regular and clear communications with a line manager and/or senior colleagues.

We will also be looking for candidates who have the following

desirable skills and experience

(training will be given in these areas as necessary)

Experience and understanding of human resources administration

Skills in digital marketing

Skills in fundraising

Job Types: Permanent, Full-time

Pay: From 12.40 per hour

Expected hours: 30 - 37.5 per week

Benefits:

Casual dress Company pension Flexitime Work from home
Education:

GCSE or equivalent (preferred)
Experience:

Administration : 1 year (preferred)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Leics., LE14 4LP

Application deadline: 28/08/2025
Reference ID: Administrator NLT
Expected start date: 22/09/2025