Job Description

NHSP ID:

86518

Job Title:

Administrator

Duration:

This is a temporary role, and it is currently due to last until 9th October 2026

Location:

The Beacon, Manston Road, Ramsgate, Kent, CT12 6NT

Hours:

37.5 hours per week, Mon - Fri, 9am - 5pm

Pay Banding:

Band 3 - 12.75 per hour

Trust:

Kent & Medway Mental Health NHS Trust

The postholder must have the following experience:

Minute Taking experience

Experience with a Client-based NHS system

JOB SUMMARY:

The varied role of Administrator will include:

Booking and supporting clinic appointments

Having contact with patients, carers, relatives and other external stakeholders.

Typing letters and reports via BigHand (audio) and/or copy typing.

Using the patient record system RIO (training provided).

Taking phone calls and managing the admin mailbox.

Minuting meetings.

Processing referrals.

Some analytical work in supporting the team to achieve their KPIs and Trust targets.

Ordering of stationery and other items as required via SBS (training provided).

JOB PURPOSE:

A generic Band 3 Administrator will be a flexible resource to support teams in the provision of services to include organisation of work for self and other team members and may have front line contact with service users, carers, the general public or other external stakeholders, as well as internal colleagues. Administrators will support one or more team(s). The focus of these posts will be less on volume typing and preparation of correspondence and more on customer service, organisation e.g. diary management and organising meetings and events, maintenance of effective and efficient working systems and supporting business and performance management. Providing day-to-day supervision, and delegating tasks to the Administrative Assistant where these form part of the team. Scope will vary with each post depending on service needs.

You'll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

As a member of NHS Professionals, you have fantastic benefits:

Competitive pay rates -

work this week, get paid next week

Essential support when you need it- 24/7 365 days

- call us anytime

Multi locational

- work across neighbouring Trusts

Manage your shifts and timesheets on the go

- access your "My Bank" shift portal anywhere, anytime online or through your smartphone

Varied working options to suit your lifestyle

- access to the Bank gives you options of ad hoc shifts or longer-term placements

Training and development opportunities

- Keep up with the essentials and more

Build holiday allowance for every shift you work

- your work life balance is important to us

Stakeholder pension scheme available

- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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Job Types: Full-time, Temporary

Pay: 12.75 per hour

Expected hours: 37.5 per week

Experience:

Minute Taking: 1 year (preferred) NHS: 1 year (preferred)
Work Location: In person