Our client, Armour Security, is seeking a capable and well-organised
Administrator
to join their close-knit team based in Edmonton.
This is a key role supporting day-to-day operations in a fast-paced, service-focused environment. You'll be working alongside another full-time and part-time administrator, as well as a team of engineers, helping ensure everything runs smoothly behind the scenes.
Administrator
, the role:
Handle incoming phone calls and customer queries with professionalism
Respond to emails promptly and accurately
Coordinate engineers' diaries and manage appointment bookings
Process and file engineers' paperwork and job notes
Generate accurate invoices based on completed reports
Send out service reminders and routine customer communications
Scan and upload documents to the electronic filing system
Collaborate with engineers and the admin team to ensure operational flow
Assist with general office tasks as required
Administrator,
the person:
Previous experience in an administrative role, ideally in a service-based or operationally focussed environment.
Strong communication and customer service skills
Excellent attention to detail and time management
Confident managing appointments, diaries, and job tracking
Comfortable handling large volumes of admin tasks and working to structured processes
Familiarity with liaising with technical field staff (e.g. engineers)
Proficient with Microsoft Office (Outlook, Excel, Word)
Calm under pressure and adaptable to changing priorities
Reliable, proactive, and supportive team player
Administrator,
the benefits:
20 days holiday (increasing with service) plus bank holidays
Company pension
Casual dress code
Friendly and supportive team culture
Summer and Christmas staff events
Free on-site parking
Pure Human Resources Limited works in partnership with Armour Security in providing recruitment support. No applications from agencies please.
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