We are seeking a highly organised and detail-oriented Administrator to join our team. The successful candidate will be responsible for managing various administrative tasks to ensure the smooth operation of our office. This role offers an excellent opportunity for individuals with strong office experience and proficient computer skills to contribute to a professional environment. The Administrator will play a key part in supporting daily activities, maintaining records, and assisting with communication across departments.
Responsibilities
Present a professional, welcoming and caring first point of contact for all those who visit or telephone the home
Produce accurate, effective and engaging documentation
Excellent communication and interpersonal skills
Data entry and maintaining accurate records using Microsoft Office and Google Workspace tools
Provide all aspects of daily administrative support to residents, management and staff within the Home including handling financial records for Residents Personal Allowance, Petty Cash, housekeeping & kitchen orders, staff time sheets, absence monitoring, minute taking, producing reports in Excel and Word, updating all relevant documentation impacted by resident admissions and discharges..
Assisting with administrative tasks such as filing, photocopying and document preparation
Co-ordinate the recruitment process and monitor the DBS application process
Providing exceptional phone etiquette when liaising with families, health care professionals, suppliers and internal teams.
Supporting team members with organisational needs to optimise workflow
Ensuring all administrative procedures comply with company policies and standards
Ensuring all information is accurate and kept secure
Report immediately to the Home Manager or acting Manager any accidents or incidents which occur in the Home
Report immediately any faulty equipment to the Home Manager & maintenance team
Monitor and liaise with the Manager to order stationery supplies as necessary
Maintain residents and staff confidential files
Monitor and allocate training as required and attend any training necessary
Adhere to all the Home policies and procedures
Qualifications
Proven office experience or administrative experience in a professional setting
Strong computer skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace applications
Experience in a Nursing Home setting is preferable but not essential, as training and support will be provided
Excellent organisational skills with the ability to prioritise tasks effectively
Typing proficiency with a high level of accuracy
Good data entry skills and attention to detail
Strong communication skills, including friendly, confident phone etiquette and written correspondence
Ability to work independently as well as part of a team in a fast-paced environment
This role is ideal for motivated individuals seeking to utilise their administrative expertise within a supportive organisation. The successful applicant will be expected to demonstrate professionalism, efficiency, and a proactive approach to their work.
Job Types: Permanent, Part-time
Pay: 13.50 per hour
Expected hours: 25 - 30 per week
Benefits:
Company pension
Discounted or free food
Free parking
On-site parking
Work Location: In person
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