Job Description

Job Title:

Administrator

Reports to:

Managing Director

Location:

John Daniels Centre, Penzance

Salary:

13 an hour

Hours:

15 hours per week (ideally Mon, Wed, Fri)

About Growing Links CIC

Growing Links is a community-focused organisation working to support people experiencing social injustice, food insecurity, and isolation. We believe in creating meaningful, grassroots change through food growing, eating together, community resilience, and social support. Our work is grounded in compassion, equity, and a deep commitment to both people and planet.

About the Role

We are looking for an ultra-organised, proactive

Administrator

to support our Managing Director and wider team. This role is at the heart of our organisation--keeping everything running smoothly behind the scenes and helping us stay connected with our community.

You'll handle a mix of administrative, communication, and digital tasks, including managing emails, answering phone calls, maintaining office systems, supporting with social media, and engaging with our beneficiaries. You'll need to be confident using Microsoft 365 and its range of tools (like SharePoint, Outlook, Teams, Planner, and Forms), and bring strong organisational skills to a fast-paced and varied environment.

This is more than just an admin role--it's a chance to be part of a mission-driven team working on the front line of social and environmental change.

Key Responsibilities

Provide day-to-day administrative support to the Managing Director and wider team Manage inboxes, phone lines, and general enquiries with professionalism and warmth Maintain digital filing systems and internal processes (e.g. using SharePoint, OneDrive, Teams) Coordinate schedules, meetings, and diary appointments Create and maintain forms, spreadsheets, and reports using Microsoft Excel, Word, and Forms Support internal communication and task management using Microsoft Planner or similar tools Assist in drafting and scheduling social media content in line with our values and goals Welcome and communicate with beneficiaries in person, over the phone, or via email Help maintain office stock, supplies, and basic operational needs Ensure GDPR compliance and basic data protection procedures are followed

Person Specification

Essential Skills & Experience:

Proven experience in an administrative or office coordination role Highly proficient in Microsoft 365 suite, including Outlook, Word, Excel, Teams, SharePoint, Forms, and Planner Excellent written and verbal communication skills Confident using and managing social media platforms & online platforms (Facebook, Instagram, Linked in, Wix, Mail Chimp etc.) A warm, respectful and professional approach to engaging with diverse communities and individuals Strong time management and the ability to multitask and prioritise in a busy environment Commitment to confidentiality and accuracy in all aspects of the role

Desirable:

Experience in a community, voluntary, or third sector organisation Understanding of trauma-informed or person-centred approaches Familiarity with digital design tools (e.g. Canva) for social media is a bonus Experience supporting small teams or working in mission-driven environments

Values & Attributes

We're looking for someone who is:

Passionate about

social justice

and committed to creating an inclusive, fairer society Aware of the

challenges posed by climate change

, especially for marginalised communities Calm under pressure and flexible in approach Self-motivated, reliable, and able to work independently when needed A team player who brings positivity, care, and a can-do attitude

To Apply

Please send your CV and a short cover letter explaining why you're a great fit for the role to finance@growinglinks.org.uk Deadline for applications: 8th July 2025

If you'd like an informal chat about the role, please contact Oona; finance@growinglinks.org.uk

Job Type: Part-time

Pay: 13.00 per hour

Expected hours: 15 per week

Schedule:

Monday to Friday
Language:

English (preferred)
Work Location: In person

Application deadline: 08/07/2025
Reference ID: Administrator Growing Links
Expected start date: 28/07/2025