Job Description

Contracts Administrator Required!

Here at Bio Response, we are looking for a full time Contracts Administrator to join our insurance department based at our head office in Petersfield.

What we offer:

Salary of 24,500 to 26,500 per annum, dependant on experience. 20 days annual leave plus bank holidays. All work equipment provided. Pension contribution. Genuine career progression and training operating in a professional yet fun working environment.

What will I be responsible for?

Joining our team as a Contracts Administrator, your day to day duties will include managing the administrative process of insurance claims, ensuring all documentation is accurate, deadlines are met, and communication between stakeholders is efficient and professional.

Key Responsibilities:

Logging and managing new claims accurately on internal systems Liaising with insurers, loss adjusters, customers, and technicians to progress claims smoothly Preparing and reviewing claim documentation, reports, and costings Tracking claim status and ensuring timely updates are provided to all parties Supporting technicians and the line manager with scheduling and documentation Ensuring compliance with company procedures and insurer requirements Handling customer queries with professionalism and empathy

What are we looking for?

We are looking for a Contracts Administrator who offers high levels of workmanship and professionalism, someone who genuinely takes pride in exceeding expectations, has a great attitude, shows initiative and is not afraid of hard work whilst focusing on the small details within the overall bigger picture.

The successful candidate would have had working experience as an Administrator and be able to demonstrate their track record in a similar role along with:

Highly organised with excellent attention to detail Strong in communication, both written and verbal Able to prioritise tasks and work under pressure to meet deadlines Confident with IT systems, including Google Docs, Microsoft Office and CRM platforms Customer-focused with the ability to show empathy during difficult situations Full UK driving license with access to a vehicle Experienced in insurance, claims handling, or the restoration industry (preferred but not essential)

About Bio Response

Bio Response is quickly becoming the South's most trusted specialist cleaning and restoration company serving properties across the UK. We go above and beyond to solve a wide range of difficult challenges in both the public and private sectors within the specialist extreme cleaning and restoration space.

If you feel you have the skills and experience to excel as our Contracts Administrator, click apply today!

Job Type: Full-time

Pay: 24,500.00-26,500.00 per year

Benefits:

Casual dress Company pension Free parking On-site parking
Licence/Certification:

Driving Licence (required)
Work Location: In person

Reference ID: BIO-ADM-PET