Job Description

Administrator (Full Time, 37.5 hours per week)

23,809.50 per year

Hours:

37.5 hours per week, Monday-Friday

Hamoaze House, Mount Wise, Plymouth

Hamoaze House is a long-established Plymouth charity providing a structured, trauma-informed day programme for people affected by drug and alcohol use, trauma, and social disadvantage. We are looking for a reliable, organised, and welcoming Administrator to join our team.

This is a pivotal role at the heart of the organisation. You will be the first point of contact for visitors, community members, and partner agencies, and you will support the smooth, professional operation of our services.

Main responsibilities include:

Reception duties: greeting visitors, answering calls, managing enquiries Providing general administrative support to the staff team Maintaining accurate records and filing systems Supporting room bookings, group schedules, and day-to-day logistics Liaising with colleagues, partner organisations, and members of the public Basic data entry, document preparation, and inbox management Helping ensure the building remains a safe and welcoming environment

We are looking for someone who:

Is organised, calm, and able to manage competing priorities Communicates clearly and professionally Can work confidently with vulnerable people in a respectful, non-judgemental way Has good IT skills (Microsoft Office, email, basic spreadsheets) Can work independently while contributing to a positive team culture Understands confidentiality, safeguarding, and professional boundaries
Experience in a similar role is helpful but not essential. What matters most is reliability, professionalism, and a willingness to learn.

Job Types: Full-time, Permanent

Pay: 23,809.50 per year

Benefits:

Company pension Discounted or free food On-site parking Sick pay
Application question(s):

Do you have previous experience of working as an Administrator?
Work authorisation:

United Kingdom (required)
Work Location: In person