Job Description

Administrator

Salary: Dependent on experience and skills

Contract type: Permanent, Part-Time (3 days a week - Monday to Wednesday)

Location: Redhill, Surrey

Reports to: Credit Control Manager

Who We Are

Quartz is a leading organiser of B2B exhibitions and conferences as well as a publisher of market-leading business magazines and directories that truly support the industries they serve.

Quartz Group encompasses three companies: Quartz Business Media Ltd, Quartz Business Events Ltd, and Quartz Sequoia Events. The industries that Quartz currently serves include; Aluminium, Cleaning & Hygiene, Physical Activity, Glass, Oils & Fats, Steel, Tobacco, Vaping and Sustainable Manufacturing.

Our Values

We are more than just a workplace; we offer a vibrant community fuelled by a "family-like" ethos.

Our core values - trust, integrity, passion and teamwork - are the driving force behind everything we do, together with a relentless "can-do" attitude, an unwavering determination to succeed, and an unyielding focus on prioritising our customer's needs.

Our Offer

Working at Quartz is an exceptional opportunity for ambitious and passionate individuals. Our entrepreneurial business model creates an exciting and fast-paced environment where every idea is valued. We offer a supportive atmosphere perfect for career growth, with a professional yet flexible working environment that encourages and rewards hard work and commitment.

As part of our working arrangement, we offer the option to choose your preference in working hours; 8am-4pm, 8.30am-4.30pm or 9am to 5pm, to what better suits you.

Not only that, but we are proud winners of the Exhibition News Awards "Employer of the Year" for 2024!

Our culture is second to none, with a friendly and approachable team waiting to welcome you! To hear from our team on what makes Quartz so great, visit our website: Quartz Business Media | Our people & culture (quartzltd.com).

The Role

We are looking for an enthusiastic and proactive

Administrator

to support our busy Credit Control team. This vital role will ensure our accounts and finance operations run smoothly by managing administrative tasks across customer accounts and finance platforms.

You'll be responsible for maintaining key documentation, entering customer data, assisting with invoice-related queries, and helping to streamline various financial processes. This is an excellent opportunity for someone looking to join a growing company, with a keen eye for detail and a strong commitment to teamwork.

Core Responsibilities

Portal & Certificate Management:

Maintain insurance and invoicing portals; order HMRC certificates as required.

CRM/Data Entry:

Enter customer orders into our CRM system (Naviga*) and maintain accurate data records.

Invoice Support:

Send out copy invoices, bank details, and receipts to customers as requested.

Customer Liaison:

Confirm receipt of payments and communicate updates to both customers and the Credit Control team.

Account Maintenance:

Add and update email addresses and other customer details on the system.

Vendor Onboarding:

Complete and submit vendor forms as required by customers or internal processes.

System Setup:

Assist in setting up invoicing portals for new clients or events.

Admin Support:

Support with any other daily tasks as guided by our Credit Control Manager, to ensure the functionality and coordination of the department's activities.

Ad-hoc Duties:

Undertake any other duties as requested.

Key Skills

Attention to Detail:

Exceptional accuracy in data entry and documentation.

Organisation:

Strong organisational skills and ability to prioritise tasks effectively.

Communication:

Clear and professional written and verbal communication skills.

Tech-Savvy:

Proficiency in Microsoft Office (Word, Excel, Outlook); experience with CRM systems is a plus.

Team Player:

Collaborative attitude with a willingness to support team objectives.

Proactive:

Can-do attitude and readiness to take initiative on process improvements.

Customer Focus:

Professional and helpful when liaising with both internal stakeholders and external clients.

Adaptability:

Able to thrive in a fast-paced, deadline-driven environment.

Flexibility:

Able to accommodate extended working hours as needed around key show times.

Experience

Experience:

Proven experience in an administrative role (essential)

Education:

Educated to degree level/qualification is a bonus, but not mandatory.

Interested in this position?

Please send your CV and a cover letter to careers@quartzltd.com. We look forward to hearing from you!

Job Types: Part-time, Permanent

Work Location: In person

Application deadline: 31/07/2025