Job Description

Salary:

20,000 - 24,000 per annum (pro-rata)

Job Overview

NeuroKids is a specialist psychology service supporting children and young people with complex neurodevelopmental, neurological, and psychological needs. We offer compassionate, multidisciplinary care with a focus on accessibility, clinical excellence, and family-centred practice.

We are seeking a proactive and highly skilled

Administrator

to support the smooth day-to-day running of our service. This role is integral to managing our growing caseload and associate network, and will involve administrative, coordination, and client-facing responsibilities.

This is a varied and rewarding position for someone with

advanced clerical and digital skills, exceptional attention to detail, and strong organisational ability.

Key Responsibilities

Inbox management

- triaging, flagging, and responding to emails professionally and promptly.

Client onboarding

- logging enquiries, preparing and tracking quotes, sending and receiving forms.

Document preparation

- formatting reports to medico-legal standards, proofing and quality-checking for consistency, finalising and sending documents, managing PDFs.

Tracking documentation

- recording and monitoring receipt of signed reports, forms, and consents.

Associate coordination

- supporting handovers, maintaining case trackers, onboarding new associates, and sharing documentation.

Scheduling & diary support

- managing bookings and coordinating availability.

Financial administration

- raising invoices, tracking payments, and balancing accounts using QuickBooks; preparing payment summaries and liaising with our bookkeeper.

Communication support

- contacting case managers, solicitors, schools, and other professionals as required.

Data and file management

- organising and updating records in OneDrive, SharePoint, and Qunote.

Audit & reporting support

- collating service activity data to support reviews, litigation, or funding needs.

Compliance

- ensuring GDPR processes are followed, supporting document retention and data security policies.

Business development support

- following up on enquiries, supporting outreach, and assisting with digital presence.

Essential Skills & Experience

Advanced proficiency in Microsoft Excel

- including formulas, automation, and data tracking.

Strong Microsoft Word skills

- confident in formatting, editing, and preparing professional reports to medico-legal standards.

Experience using Office 365

- confident in using SharePoint, OneDrive etc.

Experience with PDFs

- collating, editing, and managing finalised documents.

Experience with QuickBooks

- for invoicing and account reconciliation.

Experience using patient record systems

(e.g. Qunote or similar).

Excellent attention to detail

- particularly in report formatting, data entry, and proofreading.

GDPR Knowledge -

processes and ability to manage sensitive information with discretion.

Strong written and verbal communication skills

.

Ability to work independently and manage competing priorities effectively.

Desirable Experience

Experience within

case management, medico-legal, or private therapy services

. Previous administrative support in clinical or legal settings. Ability to contribute to

website maintenance

(Wix), create and manage a

LinkedIn profile

, and support

digital media presence

through posts and updates.

Why Join NeuroKids?

Work remotely with a flexible schedule. Join a values-led, child-focused team making a meaningful difference. Be part of a supportive and collaborative environment. Contribute to an innovative and expanding service with opportunities to grow.
If you are a motivated, detail-driven professional with excellent administrative and digital skills, we encourage you to apply. For more information about our service visit www.neurokids.co.uk

Job Types: Part-time, Fixed term contract
Contract length: 23 months

Pay: 20,000.00-24,000.00 per year

Expected hours: 22.5 per week

Benefits:

Flexitime Work from home
Application question(s):

Do you have experience using Excel formulas (e.g. VLOOKUP, IF, SUMIFS) to automate tasks and track data? Have you formatted professional reports (e.g. medico-legal, academic, or business reports) in Microsoft Word to a high standard? Do you have experience raising invoices and reconciling accounts using QuickBooks (or similar software)? Are you confident working with confidential information and complying with GDPR requirements? Have you previously worked in a clinical, medico-legal, case management, or private therapy setting? Do you have experience using patient record or case management systems (e.g. Qunote, EMR, or similar)?
Education:

GCSE or equivalent (required)
Experience:

Administrative: 3 years (required)
Language:

English (required)
Work Location: Remote

Application deadline: 26/08/2025
Reference ID: NK-ADMIN-0825
Expected start date: 08/09/2025