Job Description

Job Title:

Administrator

Location:

Homebased with trave to office twice per month

Salary:

24,570 per annum

Contract Type:

Permanent

Hours:

Full Time, 37.5 hours, Monday - Friday



Right to live & work within the UK is required for this role.

Role Summary:

We are seeking a proactive and highly organised

Administrator

to provide comprehensive administrative support to our Occupational Health Service. This is a varied and busy role requiring excellent attention to detail, strong organisational skills, and the ability to manage multiple priorities effectively. A professional and courteous approach, along with strong interpersonal skills, is essential as the role involves regular contact with internal and external stakeholders.

Main Duties and Responsibilities:

Provide a wide range of administrative support within the department, including photocopying, scanning, filing confidential documents, maintaining databases, and responding to customer and client queries by telephone and email, under supervision where required. Maintain a high standard of organisation and, in collaboration with clinical staff, manage diaries and clinics, including arranging follow-up appointments and vaccination programmes in line with recall schedules. Proactively manage appointment and clinic changes, ensuring clients are informed promptly and alternative arrangements are made where necessary. Accurately maintain confidential occupational health records using the Occupational Health database, carrying out ongoing quality checks to ensure information is current, complete, and accurate. Use initiative to prioritise personal workload effectively and provide support to other administrative colleagues when required. Act as the first point of contact for internal and external service users, exercising discretion, professionalism, and courtesy at all times. Work collaboratively with colleagues to share administrative responsibilities, including providing cover during periods of annual leave or sickness. Receive, sort, and distribute incoming mail, taking responsibility for items relevant to own area of work.

Experience, Skills, and Knowledge Required for the Role:

Previous administrative experience is essential. Strong communication and interpersonal skills, with a confident and professional manner. Excellent attention to detail and accuracy. Good IT skills, including experience using Microsoft Office packages (Word, Excel, Outlook). Ability to work effectively in a fast-paced environment and manage competing priorities.

About Us:

Optima Health are the UK market leader of Occupational Health and Wellbeing services. Our heritage can be traced back to 1947 where we were pioneers in the provision of Occupational Health and have led the way ever since, bringing new and innovative solutions to employers across the UK. We can offer unrivalled clinical expertise and industry leading tailored solutions to our clients. We work with over two thousand businesses, in various industries, and our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people.



Optima Health not only provide an excellent package, but we also offer a structured induction and training programme in your first few weeks. We offer tailored career development and opportunities for further training and qualifications, to support you in your career journey. We are committed to making this a really great place to work, so together, we live by our values; We are one team, we do the right thing, we are shaping tomorrow, and we are never too big to care.

What Can We Offer You?

Competitive salary 25 days annual leave, plus bank holidays Buy and sell holiday scheme Pension scheme Health Cash Plan Career progression opportunities Employee Assistance Programme Cycle to work scheme Eye care test vouchers Flu vaccination scheme Employee discount scheme Life assurance Professional registrations fees paid Clinical Training Academy


Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.