Job Description

Job Title:

Administrator - Property Maintenance (Social Housing Retrofit)

Location:

Royston, Hertfordshire

Salary:

30,000

Job Type:

Full-Time, Permanent

Start Date:

ASAP

About Us:

We are a growing property maintenance company based in Royston, Hertfordshire, delivering retrofit and energy efficiency upgrades within the social housing sector. With a strong reputation for quality, compliance, and customer care, we are looking for an organised and proactive Administrator to support our office and site teams in delivering projects efficiently and professionally.

The Role:

We are seeking a confident and detail-oriented

Administrator

to support our operations team with a range of administrative tasks related to retrofit works (e.g., insulation, heating upgrades, ventilation) on social housing contracts.

This is a key role in ensuring smooth day-to-day operations, strong communication between teams, and the accurate management of data and documentation.

Key Responsibilities:

Act as a central point of contact for administrative support within the retrofit project team Schedule appointments and coordinate access for surveyors, installers, and tenants Maintain and update project databases, trackers, and documentation Liaise with housing associations, residents, and suppliers to coordinate works Process purchase orders, delivery notes, and invoices Ensure compliance and documentation is correctly filed and ready for audits (PAS2035 / TrustMark compliance) Support with monthly reporting and KPI monitoring Provide general office support to the operations manager and project teams

Requirements:

Previous experience in an administrative role (property, construction, housing, or maintenance industry preferred) Strong organisational and multitasking skills Excellent verbal and written communication Proficient in Microsoft Office (Word, Excel, Outlook) Familiarity with retrofit processes, social housing, or PAS2035 compliance is a plus Professional, reliable, and proactive attitude

What We Offer:

Competitive salary based on experience Friendly, supportive team environment Opportunities for training and career development Stable, long-term role in a growing sector On-site parking and easy access to Royston town centre

To Apply:

Please submit your CV and a brief cover letter explaining your suitability for the role. We are interviewing on a rolling basis and encourage early applications.

Job Types: Full-time, Permanent

Pay: 30,000.00 per year

Benefits:

Company events Company pension Free parking Life insurance On-site parking Referral programme Sick pay Work from home
Experience:

Retrofit / Decarbonisation: 1 year (required)
Work Location: On the road