Job Description

Pullinger Associates is an electrical and heating company which provides reactive maintenance services to several clients, including emergencies and out of hours. The company also provides a full suite of services to kitchen companies, private landlords, developers including re-wires, EV charger installation, extensions and refurbishments.

An opportunity has arisen to join a friendly, fast growing electrical company as an administrator, supporting the day-to-day function of the business. We are looking for a customer focused, organised individual who can effectively manage calls, emails and job bookings in a timely manner. The role also requires a level of business development to secure new clients. Being self-motivated is a must!

Key attributes and experience required:

Organisation

Time management

Ability to multi-task

Positive and friendly

Able to manage a high volume of calls and emails

Self-starter

Computer literate

Experience in a customer service role essential

Experience with the use of tradify software desirable

Previous experience in an electrical, heating or construction-based company desirable

Job requirements

Respond to emails and calls from property managers, owners, landlords and business partners in a timely manner

Answer calls and use initiative to support the electrical team when booking jobs using Tradify software

Ensure each electrical contractor has an updated diary, clear instructions for access to jobs (e.g. has keys, is aware of parking arrangements)

Ensure the team has updated Tradify and check the correct documents have been uploaded (such as certificates, remedial works etc)

Manage Tradify software to ensure job references, works orders, supplier information etc is accurate and well maintained

Own and manage business development pipeline (using Excel) to add new prospective clients, speculatively call target clients and organize new client meetings

If you are a friendly, customer focused individual looking for part time work we would love to hear from you! Please contact us with your CV at andy@pullingerassociates.co.uk

Job Type: Part-time

Pay: 28,500.00 per year

Expected hours: 40 per week

Benefits:

Company pension Free parking On-site parking
Application question(s):

Are you willing to travel into the office?
Language:

English (required)
Work Location: In person