Job Description

JOB DESCRIPTION ADMINISTRATOR Responsible To:

Practice Manager PURPOSE OF POST: To carry out agreed processes to ensure QOF targets are met in line with expectations, monitoring and maintaining patient call and recall systems. To provide high quality secretarial and administrative support to the whole practice, processing all letters, referrals and administration including scanning and reports. Transporting medication, samples and supplies between both sites daily. Major Duties and Responsibilities of the Post Duties: You will be responsible for the QOF recall system to ensure maximum QOF points are achieved And may include - Secretarial duties including typing and processing referrals Scanning, coding and processing Management of Medical Records: Retrieve and re file records if required, ensuring that strict alphabetical order is adhered to Ensure correspondence e.g.



Reports, hospital letters, results are properly scanned and then filed accurately and in the correct order Operation of Telephone System: Receive and make calls as required. Divert calls and take accurate messages as required Special Requirements of the Post: An understanding, acceptance and adherence to the need for strict confidentiality as failure to do so will result in dismissal An ability to use own judgment, resourcefulness, common sense to respond to patients non clinical inquiries and requests Excellent communication skills Accuracy in transcribing information Ability to work without supervision and determine own workload priorities Keyboard skills and computer literacy skills essential Ability to work well within a team and under pressure Ability to be flexible within the working week if needed, and to be prepared to work some evenings and weekends as and when required