Job Description

Administrator

Starting pay:

between 13.61 - 14.22 per hour (depending on experience)

Up to 6 weeks annual leave (pro rata)

30 hours per week | Monday to Friday

Keychange Charity is a Christian charity with a long history of providing high-quality care, support and accommodation for older people and women experiencing homelessness. Guided by values of compassion, dignity and inclusion, we work to create safe, welcoming communities where people are respected, supported and enabled to live well.

Are you an organised, people-focused administrator who takes pride in keeping things running smoothly? Do you want to use your skills in a role that genuinely makes a difference to the lives of older people?

We are looking for a committed and proactive Administrator to join our Roselawn Residential Care Community. This is a key role within the home, providing essential administrative and financial support to the Registered Manager, staff team and residents.

About the Role

As Administrator, you will be at the heart of the home's day-to-day operations. You will ensure that administrative systems are well-maintained, accurate and compliant, enabling the care team to focus on delivering high-quality, person-centred care.

Your responsibilities will include:

Managing reception duties, answering phones, handling post and coordinating appointments Supporting recruitment administration, including maintaining staff files, training records and online systems Overseeing financial administration such as invoices, petty cash and residents' incidental accounts Maintaining accurate records for residents from initial enquiry through admission and discharge Minute-taking meetings and distributing documentation Supporting and coordinating the Meaningful Occupational Programme Ensuring administrative systems meet regulatory, legislative and best-practice standards

About You

You will be highly organised, reliable and able to manage multiple priorities with confidence. You will be comfortable working independently, while also being a supportive and collaborative team member.

You will bring:

Strong administrative and organisational skills Good communication and interpersonal skills Confidence working with financial and record-keeping systems Experience in a similar administrative role, ideally within health, social care or a regulated environment A values-driven approach aligned with compassion, dignity, inclusion and quality

Why Work for Us

At Keychange Charity, no two days are ever the same. Each day brings variety, purpose and the opportunity to make a genuine difference. You will be part of a close-knit community where people support one another, celebrate successes together and face challenges as a team.

While this is an administrative role, the impact of your work will be felt every day by residents, colleagues and families. Your organisation and professionalism help create a warm, well-run environment where people feel safe, supported and valued.

We are proud to be a wellbeing-led organisation. Your health and wellbeing genuinely matter to us. Each community has a Wellbeing Champion supported by a Wellbeing Lead at Head Office, with regular wellbeing sessions focused on physical and mental health.

Our Benefits

Up to 6 weeks annual leave (pro rata) Pension and Salary Sacrifice Scheme Enhanced overtime rates Double pay on bank holidays Refer a Friend bonus EAP Employee Assistance Program & 24/7 free GP consultations Blue Light Card discounts Keychange Awards and annual conference Specialist and ongoing free training

Application Deadline: 28th January 2026

At this time we are not able to offer sponsorship for this position.

Job Type: Full-time

Pay: 13.61-14.22 per hour

Expected hours: 30 per week

Benefits:

Company pension Health & wellbeing programme On-site parking Referral programme Sick pay
Work Location: In person