Job Description

37.5 hours per week.


We are seeking a well-organised and approachable Administrator to support the smooth running of our dementia care home. You will be the first point of contact for visitors and families, and play a key role in managing day-to-day administrative tasks that help ensure high-quality care delivery.

Key Responsibilities:

Provide a warm and professional front-of-house service for residents, families, and visitors. Manage incoming calls, emails, and correspondence efficiently. Maintain accurate records, including resident files, staff rotas, and care documentation. Support recruitment, onboarding, and training administration. Assist with invoicing, payroll, and ordering supplies. Ensure compliance with data protection and confidentiality policies

Requirements:

Previous administrative experience, ideally in a care or healthcare setting. Strong IT and organisational skills. Excellent communication and interpersonal abilities. Discretion, reliability, and a compassionate approach.

Please note all applicants must already hold the legal right to work in the UK to apply for this role.

Mayflower Court in Southampton is home to well trained and helpful staff with rooms for up to 72 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver.


Beautiful home and location with good transport links - Rated 'Good' by CQC Great opportunity to develop skills and knowledge with excellent training packages and staff mentors Person centred care and activities tailored to suit the individual

Anchor - a great place to work

Anchor is England's largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.


We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we'll give you all the support you need.

Health & happiness

Gym, fitness and wellbeing discounts Mental health support Flexible working options

Finance

Pension plan - contribute between 4% and 8% and we'll match it or better Quick and easy pension transfer service Savings and financial advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more

Career

Ongoing personal and professional development programme Leadership Pathways online learning resources Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.


We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.


We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.