Job Description

About ARU:

ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).

ARU's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK's leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.

At our ARU Writtle campus, we specialise in animal, environmental, agricultural and horticultural courses, for learners aged 16 to 18, adult learners, undergraduate and postgraduate levels.

About the Role:

This is an exciting opportunity for an experienced administrator to join our Writtle team within the Faculty of Science and Engineering. You'll provide administrative support and advice including face-to-face student guidance, handling telephone enquiries and using computer-based information systems. You'll be based mainly at our Writtle campus, but working regularly at our Chelmsford site



Ideally with a degree, you'll have a minimum of two A levels in relevant subjects or equivalent, excellent IT and communication skills and proven administrative experience. Experience of working in student administration within the Higher Education sector is desirable. With an understanding of the confidential nature of the work, you'll have good organisational skills and an ability to multi-task. You'll be able to demonstrate experience of, and a desire to, maintain and enhance the high standards of customer care within the Faculty and work within our commitment to equality and diversity and widening participation in the HE sector.



Informal enquiries can be made to Laura Metcalfe, Administration Manager, at laura.metcalfe@aru.ac.uk



Find out more about working with us and how we recruit.



We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.

We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates.

All appointments at ARU Writtle are subject to satisfactory pre-employment checks, including a satisfactory Enhanced criminal records with Children's Barred List check through the Disclosure and Barring Service (DBS). Further information can be obtained from https://www.gov.uk/disclosure-barring-service-check.



This role is considered exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. Further information about filtering offences can be found in the DBS filtering guide.

We value diversity at ARU and welcome applications from all sections of the community.



We have a responsibility to ensure that all employees are eligible to live and work in the UK.



In accordance with the UK Government's immigration points-based system, this post does not meet the characteristics of a skilled job including salary criteria to be eligible for sponsorship under the Skilled Worker Route.

Committed to being inclusive and open to discuss flexible working.



We reserve the right to close this vacancy once we have received sufficient applications.

Guidance Notes:

Please download the Person Specification for key requirements. To apply, demonstrate how your skills and experience meet the criteria.

Job Category Administrative
Vacancy Type Permanent
Employment Type Full time
Salary From 26,707
Salary To 30,378
Location Writtle, Chelmsford
Faculty/Prof Service Faculty of Science & Engineering
Ref No 3695
Closing Date 26/10/2025