Job Description

Aspen Court Nursing & Dementia Nursing Home is a modern, purpose-built home in the peaceful northern outskirts of Taunton, offering high-quality Dementia and Nursing care for up to 42 residents.
We're looking for an Administrator with great organisational, inter-personal, and first point of contact skills. Each day will offer plenty of variety, and great administration skills are a pre-requisite for the role. You will work closely alongside the Home Manager, and be part of the internal management structure, which will line manage the Receptionists.
What You'll Be Doing

• First Impressions: Be the welcoming face for prospective residents and team members, creating a positive first impression and answering initial queries.
• Community Ambassador: Represent our care home with pride, giving tours to visitors and building strong relationships with the local community.
• Database Management: Oversee and maintain our enquiry database, ensuring all information is accurately recorded and readily accessible.
• Administrative Oversight: Manage all administrative systems, including residents' agreements, team member contracts, E-Learning modules, and payroll, recruitment, compliance, ensuring seamless operation and efficiency.

What We're Looking For

• Administrative Expertise: Strong administrative skills with experience in managing databases and various office systems.
• Excellent Communication: Ability to interact effectively with residents, team members, and community members, showcasing excellent interpersonal skills.
• Leadership: Capability to line manage the Receptionist and contribute to the internal management structure with a collaborative spirit.
• Organizational Skills: Strong organizational abilities to keep multiple systems and tasks running smoothly and efficiently.

Why You'll Love This Role

• Variety: Enjoy a role with a diverse range of tasks and responsibilities that keep your workday dynamic and interesting.
• Impact: Play a crucial role in shaping the experience of our residents and team members, making a meaningful difference in their daily lives.
• Growth Opportunity: Gain valuable experience and grow professionally in a supportive and vibrant environment.

Our care home is part of Care Concern Group; a market leading, family-owned care group operating over 100 homes across the UK. We are passionate about creating fantastic care homes for our residents to live in and a supportive and fun environment for our team to work in.
We are driven by the five core values that define the Care Concern Group:
Trust | Respect | Passion | Kindness | Inclusivity
These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.
Ready to make an impact with your administration skills? Apply now to join our team and become an integral part of our care home. We look forward to hearing from you!

• 12.50 per hour
• Contracted to 37.5 per hour
• Monday to Friday
• Pension
• Onsite Parking
• Uniform Provided
• 5.6 Weeks Annual Leave (Based on a full-time contract)