Job Description

Full-Time Administrators (x2) | Permanent Roles

======================================================



Department: Customer Service & Logistics



Hours: Monday to Thursday 8:30am - 5:00pm, Friday 8:30am - 4:00pm



Salary: Competitive depending on experience






Are you a confident, organised, and driven individual who thrives in a fast-paced environment? Here at Tricel Weston our Customer Service and Logistics Team and have two exciting permanent Administrator positions available.



These roles offer the opportunity to develop and specialise in either Customer Service Administration or Logistics Administration, depending on your strengths and long-term career goals.

Key Responsibilities:

-------------------------


Provide comprehensive administrative support across customer service and logistics functions

Support the post-sales process, progressing customer orders from receipt through to manufacture and dispatch

Ensure all finished goods are collected and delivered to customers on time and in full

Coordinate with haulage companies to meet delivery deadlines and customer expectations

Liaise with internal departments to ensure product availability for dispatch

Communicate effectively with customers, providing timely updates and resolving issues

Maintain accurate records of orders, stock, and deliveries

Handle multiple priorities in a fast-paced environment

About You:

--------------


Proven administrative experience (ideally in a manufacturing environment)

Customer service or logistics administration experience would be desirable but not essential A keen eye for detail and a high level of accuracy

Good working knowledge of MS Office (Word, Excel, Outlook)

A confident telephone manner and excellent communication skills

Strong organisational and time management abilities

The ability to stay calm and efficient under pressure

A proactive, can-do approach with the ability to work independently

A natural team player who supports colleagues and contributes positively to the team

Flexibility and resilience in a fast-moving environment

Why Join us:

----------------


24 days annual leave + bank holidays

5% Company pension

Employee Assistance Program - providing confidential support to all employees

Regular wellbeing events to support your health and work-life balance

* Christmas Shutdown