Job Description

What do we do?

Catalyst's mission is to inform, educate and inspire the widest audience about the relevance of chemistry, through:

our unique offerings and hands-on experiences*
our rich industrial heritage archives*
our strong links to the local area.*

Catalyst's Vision is to be a premier visitor attraction, recognised as the best Science Discovery Centre dedicated to chemistry and a unique Museum of the chemical heritage in the NW England.

The Role

Reporting to the Marketing Manager

Salary: National Minimum Wage

Hours: This permanent position is four days a week. Usually Monday to Thursday, 22 hours per week. Ideally 9am - 3pm each day with a 30 min unpaid lunch break. There will be occasions to where some weekend work is required to support our welcome desk.

Holidays: 20 days holiday entitlement (+ statutory/bank holidays)

Main duties will include:

Providing an efficient enquiry and booking service for schools, groups and general visitors via telephone and email. Operating our in-house booking system. Raise invoices and track payments have been received. Supporting Visitor Services with greeting guests during busy periods, including operating a till and handling payments Carrying out general administration support as needed

We are looking for:

A friendly, enthusiastic and highly motivated person who can work independently and as part of our small team. An organised person with excellent time management skills and the ability to plan and prioritise workload effectively Experience using Microsoft Word, databases and email are essential Someone committed to excellent customer service and guest experience

What you can expect:

An opportunity to work collaboratively with cross-functional teams that will make the most of our science, education, heritage, Cafe and retail offers. Supportive team around you who want to make our visitor attraction the best around. Access to excellent learning and development opportunities. Over time opportunities available regularly Our employee benefits offer contains life assurance cover, pension provision, holidays, free parking and reduced rates in the Cafe.
To apply please send a CV and a covering letter stating why you would be ideal for the role to jobs@catalyst.org.uk or post to Catalyst Science Discovery Centre, Mersey Road, Widnes WA8 0DF.

Deadline:

12pm on Thursday 8th Jan.

Successful applicants will be invited for interview within two weeks of the deadline.

Job Types: Part-time, Permanent

Pay: 12.21 per hour

Expected hours: 22 per week

Benefits:

Discounted or free food Free parking Life insurance On-site parking
Work Location: In person