Job Description

2 vacancies exist to join the Physio and Occupational Therapy Directorate.
Post 1 - 3 days per week 22.5 hours
Post 2 - 2 days per week 15 hours.
Main duties of the job
To undertake various administrative/clerical duties associated with the reception function of the Physiotherapy & Occupational Therapy Services Department. This is to include all administrative procedures and documentation associated with the patient's attendance to the Physiotherapy & Occupational Therapy Services Department as outlined in the Patient Access Policy.
To undertake duties relating to any aspect of service provided by the Physiotherapy & Occupational Therapy Services Out-Patient reception, within the grade of the post.
To be responsible for informing the Band 3 Senior Administrator on administrative and clerical matters. To inform the Directorate Support Manager in the absence of the Senior Administrator.
To work closely with the Physiotherapy & Occupational Therapy Services Administrative & Clerical staff to ensure the development of an efficient team to effectively support the Department.
To ensure patient confidentiality is always maintained.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Details
Date posted
19 September 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
225-Div3-7201295
Job locations
West Park Rehabilitation Hospital
Park Road West
Wolverhampton
WV1 4PW
Job description
Job responsibilities
Please see attached /Person Specification for a full detail of role and main responsibilities Job description
Job responsibilities
Please see attached /Person Specification for a full detail of role and main responsibilities
Person Specification
Qualifications
Essential

• GCSE (or equivalent) in four subjects, including English
• Working knowledge of Microsoft Office / Computer Systems
• Face to face contact with patients, carers, colleagues and members of the multidisciplinary team using a range of communication skills.

Desirable

• Ability to reduce barriers to communication

Person Specification
Qualifications
Essential

• GCSE (or equivalent) in four subjects, including English
• Working knowledge of Microsoft Office / Computer Systems
• Face to face contact with patients, carers, colleagues and members of the multidisciplinary team using a range of communication skills.

Desirable

• Ability to reduce barriers to communication

Skills Required