Job Description

Workflow and Referrals Administrator Required

PERMANENT Part Time 25 hours per week

Mondays 08:00 - 14:00

Tuesdays 08:00 - 14:00

Thursdays 09:00 - 17:00 (30 unpaid mins break)

Fridays 12:30 - 18:00

Please note that this role is a

permanent role and you may be working across two sites (Fairlands Practice Surgery GU3 3NA and Glaziers Lane Surgery GU3 2DD).

The Fairlands Practice provides general medical services to around 14,000 registered patients in the Guildford GU3 area.

We are looking for a part -time workflow and referrals administrator with excellent communication, customer service and IT skills to join our workflow team. The successful candidate will be required to work as part of the team of staff, undertaking Workflow Optimisation/Readcoding Admin, clerical duties and some reception duties. They will also be required to carry out audits as necessary and ensure accurate entry of data/readcoding on patients' records, reporting any IT problems promptly. Use of MS Word, excel and our clinical system, EMIS Web, etc. will be required

We are looking for someone who:

Has excellent organisational and prioritisation skills;

Has excellent written and verbal communication skills;

Has competent Microsoft Word and Excel skills;

Is able to use own initiative and seek advice when required;

Is a strong team player and excellent customer service skills

Role includes (but is not limited to) the following responsibilities:

Scanning letters

Checking electronic patients' letters/communication including Docman, out-of-hours, Procare etc

Implementing written instructions on which letters to file and which ones to forward to GPs etc

Readcoding and filing all letters accordingly, ensuring only those letters requiring GPs' input are forwarded to GPs

Work closely with other readcoding/admin team members to enhance the smooth running of Workflow Optimisation

Carry out any additional tasks as directed by the manager, clinical team, and colleagues.

Process referrals and action referral queries

Care Co-coordinator Admin

Pay= 13.60 per hour rising to 14.00 per hour upon successful completion of training and probationary period

Job Types: Part-time, Permanent

Pay: 13.60 per hour

Benefits:

On-site parking
Ability to commute/relocate:

Guildford: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person