Job Description

About us

Job Title: Administration Position

We are HS Health Group Ltd, a MSK service provider with a proven history of delivering MSK services to multiple ICBs in the Midlands and West Berkshire. We are a passionate and professional MSK physiotherapy service provider, focused on delivering robust and effective patient-centred care close to home.

We are looking for forward-thinking, enthusiastic, self-motivated, well-organised individual to joing our adminstation team. In this role, you will play a crucial part in face-to-face contact with Patients, Clients and Clinicians. This is an excellent opportunity for someone who is well-organised, enjoys working with data, and values flexibility in their work schedule.

Being successful in the interview, you will be provided with:

Supportive, friendly and professional working environment A comprehensive and tailored induction plan Ongoing support from the Practice manager and experienced peers Monday to Friday job with weekends and bank holidays off Option to join the company pension scheme 5.6 weeks annual leave increases to 7 weeks with length of service holiday allowance for staff members working with us for over 3 years Birthday Bonus Paid eye test on request Financial contributions towards the Admin team get together Free onsite parking

Key Responsibilities:

Register patients and book appointments. Accurately input data into our systems following established procedures and guidelines. Review and verify the accuracy of information before entering it into databases. Identify and correct errors in data entries to ensure data integrity. Collaborate with team members to resolve data-related issues and discrepancies. Adhere to data confidentiality and security policies. Answer queries of clients regarding services provided and of patients regarding services, appointments, bookings, forward phone calls etc. Receive, sort and distribute daily mail/deliveries. Perform other clerical receptionist duties such as filing, photocopying, transcribing, printin Maintain a clean workstation and office

Person specification:

? Proven experience in reception and administration or a related field

? Proficiency Microsoft Office applications, Good IT literacy and skills, Exceptional Excel skills is a must

? Exceptional attention to detail and accuracy

? Strong organisational and multitasking abilities

? Excellent written and verbal communication skills

? Ability to work independently and collaboratively in a team

? Effectively manage time

? The ability to travel between both office sites

? Demonstrate high-level of responsibility and autonomy

? Understanding of Confidentiality and GDPR policy

? Highly organised, planning skills and ability to meet agreed targets

? Capability and capacity to adapt to changing environments and work-flow

? Good values and acts with integrity

Working Arrangements:

This position is for 5 days a week, 37.5 hours and you will be required to work

flexible working shifts between 8 to 4pm, 9am-5pm and 11am to 7pm within the Monday to Friday working days.

We understand the importance of work-life balance and are committed to providing a supportive and adaptable work environment.

Pay : National Minimum Wage/National Living Wage

Location: Boston, Spalding, Lincolnshire - Occasional cover at our Spalding premises is required.

Contract type : Permanent

HS Health Group Ltd is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Job Type: Full-time

Pay: 12.32 per hour

Benefits:

Company pension Free parking On-site parking
Schedule:

Day shift Flexitime Monday to Friday No weekends
Education:

GCSE or equivalent (preferred)
Experience:

Microsoft Excel: 2 years (required) Administrative: 2 years (required)
Language:

Additional lanaguage skills (preferred)
Work Location: In person