Job Description

Job Title: Administrator
Salary: 26,400 per annum
Location: George Brooke Funeral Directors - Dewsbury - 1QZ WF13
Are you an experienced Administrator with a keen eye for detail and a strong sense of commercial awareness? We're looking for a proactive and organised individual to take the lead on administration for masonry and pre-need services across our branches.
As part of our dedicated team, you'll play a vital role in ensuring the smooth running of back-office operations, supporting both our clients and colleagues with professionalism and care.
Key Responsibilities:

• Lead on administrative duties for masonry and pre-need services.
• Input accurate data into the Funeral Management System within deadlines.
• Manage purchase ledger invoicing and reporting, ensuring appropriate approvals.
• Collaborate with other Administrators to keep tasks on track.
• Maintain filing systems and carry out posting duties as needed.
• Support the Area Development Manager with business development initiatives.
• Stay up to date with company communications and attend relevant training sessions.
• Ensure compliance with company policies, procedures, and relevant legislation.

Skills & Experience Required:

• Previous administration experience in a fast-paced environment.
• Experience in a client-facing role.
• Proficient in Microsoft Office, especially Word and Excel.
• Strong organisational and time management skills.
• Excellent communication and interpersonal abilities.
• High attention to detail and accuracy.
• Resilient and able to work under pressure.
• Commercially aware and able to identify opportunities for improvement.

Additional Requirements:
This role includes offering Funeral Pre-Need plans to clients. You will be required to:

• Complete training and pass an Initial Assessment before discussing plans with customers.
• Maintain ongoing professional development in line with FCA requirements.
• Act in accordance with the FCA's Conduct Rules and Principles for Business.
• Support customers, including vulnerable individuals, with empathy and care.

What We Offer
Working in one of our local Funeral Partners' Branches you'll enjoy the satisfaction of working within a small local team alongside the all the benefits of a much larger national company. We have family friendly policies and can offer flexible working as well as:

• Comprehensive training for all our roles and opportunities to achieve industry recognised qualifications.
• Full uniform
• Opportunities to work within the local community
• Reward and recognition scheme
• Regular feedback surveys and opportunities to join project groups
• Employee assistance service

In addition to your salary, you will also receive:

• 23 days annual leave, increasing to 26 days with service, plus bank holidays
• An opportunity to join our Annual Reward Scheme
• Life Assurance
• Pension
• Family and friends discounts
• Christmas vouchers
• Cycle to Work Scheme
• Eye care
• Refer a friend scheme

Why Join Us?
We offer a supportive working environment, opportunities for growth, and the chance to make a meaningful impact in people's lives during difficult times.
If you're a confident, detail-oriented Administrator with a commercial mindset and a passion for helping others, we'd love to hear from you.
For further information about Funeral Partners, please visit our website
Funeral Partners Ltd is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
If you require any reasonable adjustments to support you through the recruitment and selection process, please do not hesitate to contact our HR team on 0118 9406900 or via email for any assistance.
FP3
Funeral Partners is the third largest funeral services provider in the UK, with over 240 funeral homes, almost 1000 employees overseeing over 20,000 funerals annually.
Chertsey House, Ground Floor, 61 Chertsey Road, Woking, Surrey, GU21 5NB
Tel:
Fax:

Skills Required