Job Description

About the role

An exciting opportunity has arisen to join the successful, multi-agency Northamptonshire Youth Justice Service, aiming to reduce reoffending by working with young people, their families and victims.


Based at our Northampton and Kettering office you will be supporting a countywide admin service. You will be the first point of contact for young people, their families, practitioners and professional staff and ideally you will have previous experience of working in a customer led environment, whilst maintaining confidentiality at all times. The ideal candidate will be flexible to take on a variety of tasks, including note-taking, whilst communicating confidently and effectively.


Hours are full time (37) - (Northampton Office) Monday - Thursday 9.00 am - 5.30 pm & Friday 9.00 am - 5.00 pm. (Kettering Office) Wednesday 9.00 am - 5.30 pm. Some Working From Home on a rota, once induction/training is complete.


We are looking for someone who can be flexible to meet the needs of the business.


What will you be doing?

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we encourage you to submit your application as early as possible.


About you

You will be self-motivated, organised and deliver professional business support to Practitioners and the Management Team. Accuracy, attention to detail and use of initiative is required when raising and processing invoices, minuting meetings, correspondence and diary management. You must have a confident working knowledge of Windows and Microsoft packages (including Word, Excel, Outlook, PowerPoint and Internet), experience of using computerised systems although training will be given. You are able to prioritise workloads, whilst achieving deadlines, in a highly performing and changing environment. An understanding of confidentiality and data protection is imperative. You can demonstrate an ability to learn quickly and make a positive contribution to our team.

A short typing assessment will form part of the interview process for this role, details will be forwarded prior to the interviews.

When applying please ensure your supporting statement covers how you fulfil the essential criteria set out in the person specification as this will be used for shortlisting. You will need to provide a full employment history including any gaps since leaving full time education


About us

At Northamptonshire Children's Trust, children, young people and families are at the heart of all we do - in every decision we make and every action we take. Our mission is driven by the unwavering commitment to achieving the best outcomes for them. The Trust is wholly owned and funded but operationally independent from the Councils.


Our workforce are our most valuable asset and are pivotal to making the services and support we offer to children, young people and families who need us to be the absolute best we can be.


We value our colleagues and empower them to be able to do the best job of their lives every single day, working in a culture of support and kindness where achievements are celebrated and creativity is very much welcomed.


At NCT equality, diversity and inclusion are part of us and in everything we do, to enable all colleagues to develop and thrive in our organisation. We are a disability confident employer and have a commitment to care leavers who we guarantee an interview if they meet the essential criteria.


Join our dedicated team and be a part of an organisation where your work makes a real difference.




Our benefits

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.


We really value our workforce and offer you a great benefits package including:

28 days annual leave,

plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years

Local Government Pension Scheme plus immediate life cover

(3 times your annual salary from day one) and ill-health pension protection.

Opportunity to purchase

up to 25 days annual leave

Employee Assistance Programme

- We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.

Employee discounts

with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.

Flexible and family working arrangements

including enhanced maternity benefits

A permanent, supportive and inclusive management team

where you will be empowered to make good professional decisions Extensive Learning & Development and

career development

opportunities *

Subsidised

town centre car parking scheme