Job Description

About The Role

As an Administrator - IMS Central Support, you will deliver an efficient, customer focused, administrative service to support the delivery of IMS Central Support activities.

Key Responsibilities

Provide administrative support to help promote and deliver consistent and high-quality customer service. Establish, maintain and administer all records electronically and manually in-line with company and statutory requirements. Implement administrative systems, procedures and policies. Collate and assemble reporting information. Order goods and services, including receiving, monitoring and processing invoices in-line with procedures. Communicate clearly with integrity. Assist and coordinate meetings and diaries etc. Work on projects.

Why Join LiveWest:

This role is being offered on a 6 month fixed term contract basis working

37 hours per week

. This is a hybrid working is available for this role working 2 - 3 days per week in the office, dependent on business need.



For further information about this role, and LiveWest, please view our candidate information pack.

DBS Statement if required

We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic/enhanced DBS check.

About The Candidate

Skills, knowledge and experience required for a Level 1 - Team Member role, along with the below role specific requirements:

Good understanding of MS Office. Experience in an administrative or office environment. Good data analysis and input skills. Able to work under pressure and have a flexible and adaptable approach. Able to work on own initiative.

Please note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship.

About The Company

Our Reward and Benefits:

Working Style:

Hybrid working with 2 - 3 days in the office to support your work/life balance. remove if scheme or office based

Generous Annual Leave:

Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).

Pension Contributions:

Enjoy up to 9% employer contributions with our Defined Contribution scheme.

Health Benefits and Perks:

Access to a health care cash plan (worth up to 1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.

Learning and Development:

Invest in your future with ongoing personal and professional growth opportunities.

Family Support:

Policies designed to help you balance work and family life, including a new child payment.

Wellbeing Matters:

Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.

Smarter Travel:

Save with our Cycle to Work and Car Benefit schemes.

Giving Back:

Up to four paid volunteering days a year to support our communities.

About Us:

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.



Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.



As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.


We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.

Inclusion at LiveWest:



At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.



We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.


Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.



You can read more about Inclusion at LiveWest by visiting our website.