Job Description

An opportunity has arisen for a permanent role as an Office Administrator/Receptionist within our office team at Blyth Valley Disabled Forum Stanley Street, Blyth.

The role is full time, 37 hours.

Current wage is 13.17 per hour

The role will be very varied, fast paced and requires a high degree of accuracy.

We are looking for an experienced administrator who has worked in an office environment, someone who can demonstrate knowledge and skills, problem solve and have a good working knowledge of Microsoft 365 software.

You will need to be enthusiastic, with a positive attitude; enjoy working as part of a professional team; be a real team player and be committed to supporting our frontline staff who strive to give our clients a quality care service to support them to live independently in their own home.

Should you require any further information or to discuss the role please contact David Bramley, Registered Manager, email: davidbramley@bvdfhomecare.co.uk

The main tasks will include but are not limited to:

Attend meetings, taking accurate minutes and ensuring distribution as requested.

Provide office administration tasks such as typing, photocopying, scanning and uploading on to electronic client records, training matrix and NMDS.

Maintain information systems such as booking systems, client records ensuring accuracy, confidentiality, ease of use and rapid access

Receive telephone calls, deal with visitors, take messages and answer enquiries, in compliance with the service's customer care policy.

Deal with incoming and outgoing post and emails in accordance with established procedures

To assist the management team with daily tasks which will be set out each morning.

Why choose us?

We have some outstanding benefits to offer you, including:

28 days annual leave plus public/bank holidays, Commitment to work/life balance Ongoing personal development through training and mentorship Company hold Tier 1 status offering excellent job security
Job Types: Full-time, Permanent

Pay: 13.17 per hour

Benefits:

Free parking On-site parking
Schedule:

8-hour shift Monday to Friday
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (preferred) Administrative experience: 1 year (preferred)
Job Types: Full-time, Part-time, Permanent

Pay: 13.17 per hour

Schedule:

Monday to Friday
Language:

English (preferred)
Work Location: In person