Job Description

Job Title: Administrator

Responsible To: Practice Manager

Main Purpose of Job:

To act as a focal point of communication between GPs, patients and other staff.

Duties include:

Receive, direct and facilitate patients and visitors appropriately face to face or via telephone
- Making appointments

- dealing with enquiries

- booking patients in for appointments

- prescription requests and enquiries

- giving patients their test results

- dealing with difficult or upset patients

- tasking the GPs for patient requests for sick notes etc

Information and Technology
- The use of IT is seen as an essential part of the post

- The majority of communication is via either Accurx or NHS mail

- To become skilled in the use of these systems to enable you to effectively undertake your role.

- To check your NHS mail account at least weekly

A range of general admin duties as required by the practice to include message taking, scanning, photocopying and registration of new patients Responsibility for the evacuation of the waiting room in the event of a fire
6.Compliance and reporting of matters affecting health, safety and security

7

. Securing the Practice as required at the end of the working day .

This list is not exhaustive and other duties may be requested to ensure the smooth running of the practice and the provision of an efficient service for the patients but would not change the general character of the job.

Job Types: Full-time, Permanent

Pay: 12.30 per hour

Experience:

Administrative: 1 year (preferred)
Work Location: In person