The successful candidate must be available in August for a 2-week training.
About Us:
The Equestrian Centre at Trent Park is a vibrant, professional riding school for London and the Home Counties as well as a British Horse Society Equestrian Centre of Excellence. From group and individual riding lessons and equestrian courses to livery facilities, we have something to suit everyone, whatever their age and riding ability. Established for over 40 years, we are a British Horse Society approved training centre up to BHS intermediate level with examination status to BHS II. Based in North London, we are easily accessible via the Piccadilly Line. Due to increased demand, we are seeking a dedicated and organised Administrator to join our team. If you're passionate about customer service and have a keen interest in the equestrian world, we'd love to hear from you.
Responsibilities:
?Client Communication: Responding to enquiries via phone, email, and face-to-face interactions, providing excellent customer service.
Booking Management: Scheduling lessons for clients using our online booking system, ensuring accurate and timely bookings.
?Administrative Support: Maintaining and updating client records, managing invoices, and processing payments.
Coordination: Assisting with the organisation of events and activities, liaising with instructors and staff to ensure smooth operations.
Inventory Management: Monitoring and ordering office supplies, and assisting with stock management related to the riding school.
Report Preparation: Compiling and generating reports for management, including client feedback, financials, and operational insights.
General Office Duties: Filing, data entry, and ensuring the office area is tidy and functional.
Requirements:
?Interpersonal Skills: Excellent communication skills, with the ability to interact professionally with clients and team members.
Adaptability: Ability to thrive under pressure in a busy environment, managing multiple tasks efficiently.
Experience: Previous experience working in a riding school or similar environment is desirable. Familiarity with ECPro is a strong advantage.
Tech-Savvy: Proficient in using office software, with the ability to quickly learn and adapt to new systems.
Perks:
Riding Benefits: Opportunity to ride once a week on your days off.
Free Lunch: Complimentary staff lunch provided daily.
Salary: DOE
Part-time role: 3 days (Fridays - Sundays).
The successful candidate must be available in August for a 2-week training.
To apply, send a CV and cover letter with the title "Administrator + applicant name"to shutong@trentpark.com by 10th August. Interview is carried out on a rolling basis, so please apply early.
Job Type: Full-time
Expected hours: 26 per week
Benefits:
Company events
Discounted or free food
Employee discount
Free parking
On-site parking
Store discount
Schedule:
8 hour shift
Day shift
Every weekend
Weekend availability
Weekends only
Experience:
Customer service: 1 year (preferred)
Administrative: 1 year (preferred)
Language:
English (preferred)
Work authorisation:
United Kingdom (preferred)
Work Location: In person