Job Description

Job Title: Administrator/ Receptionist

Trust Location: Berkshire Healthcare NHS Foundation Trust

Location: 25 Erleigh Road RG1 5LR

Hours: 37.5 hours per week

Working Pattern:

Monday- Friday (Preferable)- Thu and Friday reception so needs to be available to come into the clinic - the other days are flexible and can work from home on one of those days

Shift Pattern:

8:30am - 4:30pm

Duration: 2 Months

What you'll be responsible for:

Main Purpose:

BHFT is looking for an experienced administrator/receptionist to work in our Specialist services team based at our clinic at 25 Erleigh Road, Reading. Must be flexible, love working in a busy clinic and able to juggle competing priorities.

The role is administration within Specialist Services, working in the Adult ADHD service across the ADHD Diagnostic and Medication pathways.

:

Admin tasks

Reception Thu and Fri

Welcome all visitors to the site and announce them to the relevant services Take all external and internal calls Maintain good relationships with clients, staff and other agencies Organise and maintain room bookings, maximising the utilisation of space Organise all outgoing mail, ensuring that it is franked and bagged ready for posting and to sort and distribute incoming mail Report any faults with equipment, systems and/or maintenance issues to the appropriate service/agency Assist in the efficient and accurate recording of data in all electronic systems Create access packs for new staff members To cover reception as and when required eg lunch cover, sickness or leave cover

Administration tasks

processing referrals opting clients into the service sending out correspondence to clients and GPs contacting clients to book appointments recording all interactions using BHFT patient record systems any other administrative tasks as directed by the business support manager To support projects and ad-hoc work requirements by undertaking a variety of administration and clerical tasks

You'll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You'll have the following skills/experience:

Experience & Skills:

Proven experience within an administrative role Strong Administration and Receptionist Skill Good Customer Service Experience Excellent Telephone Manners Attention to details Strong Computer Skills Excellent interpersonal and communication skills Able to demonstrate initiative and deal with sensitive information. Ability to cope effectively under pressure Ability to use own initiative and act quickly and decisively.

Specific Aptitude & Abilities:

Competent e-mail user Organised and have the ability to coordinate and prioritise own workload Have and promote a professional working attitude Ability to work as part of a team Experience of dealing with tight deadlines

As a member of NHS Professionals, you have fantastic benefits:

Competitive pay rates- work this week, get paid next week

Essential support when you need it- 24/7 365 days

- call us anytime

Multi locational

- work across neighbouring Trusts

Manage your shifts and timesheets on the go

- access your "My Bank" shift portal anywhere, anytime online or through your smartphone

Varied working options to suit your lifestyle

- access to the Bank gives you options of ad hoc shifts or longer-term placements

Training and development opportunities

- Keep up with the essentials and more

Build holiday allowance for every shift you work

- your work life balance is important to us

Stakeholder pension scheme available

- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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Job Types: Full-time, Temporary
Contract length: 2 months

Pay: 13.13 per hour

Expected hours: 13.13 per week

Work Location: In person