Job Description

Main Purpose of the Job

To be responsible for ensuring that the administration of the care home runs effectively and smoothly. To assist the Registered Care Manager and other Senior Staff in all aspects of the home's administration. To be the first point of contact for the care home and to ensure a positive first impression is created with all visitors to the care home. General Duties of the Job Receive new care plan details and update on the relevant software as necessary, including closed contracts and local authority reviews. Maintain and update staff and resident records, ensuring all company procedures are followed. Keep up to date records regarding residents i.e. hospital visits, holidays, respite. Where necessary contact family/local authority for more information. Receive and respond to telephone queries and direct to appropriate persons where necessary. Support the Home Manager with administrative and secretarial duties. Including the recording of all issues/risk, risk review and mitigating action taken. Help to prepare documentation required for monitoring and to support the clinical governance function. Attend meetings and take minutes. Draft correspondence on behalf of the Home Manager. Organising and storing paperwork, documents and computer-based information. Ensuring that teams have appropriate access to any forms/documentation required for the effective execution of duties. Photocopying and printing various documents, sometimes on behalf of other colleagues. Maintain, distribute and order stationary for the home. Assist when required in meeting potential residents/relatives and carrying out tours of the home. Present a professional and caring first contact for all those who visit or telephone the Care Home. Liaise with Payroll team regarding new starters, leavers, sickness and other wage information. Assist with the recruitment process and paperwork relating to new starters. Assist with the DBS and vetting process from start to finish. Use Care Master for occupancy stats, generating invoices, resident personal allowances and other contributions. Generate invoices and follow up when money is owed. Use Purchase Control to create purchase orders and forward on to relevant person for approval.
Job Types: Full-time, Part-time

Pay: 12.50 per hour

Expected hours: 24 - 36 per week

Benefits:

Company pension Health & wellbeing programme On-site parking Referral programme
Ability to commute/relocate:

Saxmundham IP17 1DJ: reliably commute or plan to relocate before starting work (required)
Experience:

Administrative: 2 years (preferred) Care home: 1 year (preferred)
Work Location: In person