Job Description

The right person must have great IT skills, be enthusiastic, forward thinking, highly motivated, and fit well into our small friendly team, who work hard to provide an excellent service for our patients, colleagues and the GPs.

This is an exciting, varied and fast paced role with tasks including reception and telephone cover, prescription administration, patient record summarising, dealing with medical reports et al.

Responsibilities include:
- Greet and welcome patients & visitors in a professional and friendly manner
- Answer and direct phone calls to the appropriate department or individual
- Provide accurate information to callers and assist with their inquiries
- Schedule appointments
- Perform data entry tasks and maintain accurate records
- Assist with administrative tasks required in a GP surgery

The ideal candidate must have the following skills:

- Strong clerical skills with the ability to type accurately and efficiently
- Excellent phone etiquette and customer service skills
- Excellent IT skills including data entry and using computerised systems
- Strong organisational skills with the ability to multitask and prioritise tasks effectively
- Previous experience in an administrative or receptionist role is preferred

If you are a detail-oriented individual with excellent communication skills, we would love to hear from you. This is a great opportunity to join a dynamic team and contribute to the smooth operation of our surgery.

Please note that only candidates selected for an interview will be contacted. Thank you for your interest in joining our team!

Job Type: Permanent

Pay: 12.50-13.00 per hour

Expected hours: 35 per week

Benefits:

Bereavement leave Company pension Free flu jabs Free parking On-site parking Sick pay
Work Location: In person

Application deadline: 30/09/2025