Job Description

About Us:

We're a friendly, fast-growing

plumbing and heating company

providing high-quality services across The Northwest. As we expand our

Homecare team

, we're looking for a proactive and organised

Admin & Sales Executive

to help drive customer growth, support day-to-day operations, and deliver excellent service to our clients.

The Role:

This is a varied position combining

administration

,

customer service

, and

sales

. You'll play a key part in keeping our office running smoothly while helping to grow our Home-care plan memberships / booking in works.

Key Responsibilities:

Handle incoming calls, emails, and customer enquiries. Support customers with quotes, bookings, and service information. Promote our

Homecare plans

to new and existing customers. Manage customer data and records using our CRM system. Assist with scheduling engineers and coordinating appointments. Prepare invoices, contracts, and service documentation. Work closely with the management team to identify sales opportunities. Track leads, follow up on prospects, and report on sales performance.

About You:

We're looking for someone who's friendly, confident, and highly organised. someone who enjoys a challenge in a saturated market to push through over shine the crowd.

Essential Skills & Experience:

Previous experience in admin, sales, or customer service (ideally in trades or home services but not essential). Excellent communication skills, both written and verbal. Strong organisational and time management abilities. Comfortable working with CRM systems and Microsoft Office/Google Workspace. we also use Xero, Positive attitude and a proactive approach to growing the business.

Desirable:

able to travel to the office daily in apply bridge Experience in upselling or managing customer subscriptions.

What We Offer:

Competitive salary with performance bonuses. Full training and support from our experienced team. Friendly, down-to-earth working environment. Opportunities for career development as we continue to grow. Staff discounts on plumbing and heating services.
Job Types: Full-time, Part-time

Pay: From 26,000.00 per year

Expected hours: 16 - 40 per week

Benefits:

Company pension Employee discount On-site gym On-site parking
Work Location: In person