Job Description

Location

Egham

Salary

49,979 to 59,125 per annum - including London Allowance

Post Type

Full Time

Hours per Week

35

Weeks per Year

52

Closing Date

23.59 hours GMT on Monday 27 October 2025

Reference

1025-255

Right to work:

Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.



Full-Time, Fixed Term (until 31 July 2027)


Applications are invited for the post of Admissions Business Lead in the Admissions & Applicant Services Department.


Royal Holloway, University of London is undertaking a major Project to replace its Student Record System (SRS) and transform the operating model for Student Study Services. The SRS underpins the entire student journey, from application through to graduation. This project is central to our commitment to delivering a modern, efficient, and student-focused experience. The new system will support all aspects of the student lifecycle, including Admissions and Student Recruitment, and will play a vital role in helping the University meet its strategic goals for student recruitment and student experience. This role will be a key member of the Project Team to implement the new system and deliver the new operating model.


We are seeking an experienced Business Lead to represent the Student Recruitment and Admissions function within the SRS Project. The post holder will play a pivotal role in designing and delivering a system that enables a proactive, efficient, and customer-focused service for prospective applicants, current applicants, and internal stakeholders. With increasing competition to attract and convert high-quality students, it is essential that our systems are streamlined, responsive, and aligned with the expectations of a modern digital experience.


The Admissions Business Lead will be responsible for ensuring that all aspects of the Admissions process are fully captured and embedded within the new system. They will work closely with stakeholders across the University - including academic departments, professional services, and external partners - to ensure the system meets operational needs and delivers a seamless experience for all users. This includes leading the review and redesign of business processes, gathering and translating requirements, and supporting user acceptance testing and implementation planning.


A key aspect of the role will be ensuring compliance with external regulatory requirements, including UCAS and SQA/JCQ embargo protocols, and UKVI immigration policy in relation to Confirmation of Acceptance for Studies (CAS) and the Student visa route. The post holder will need a clear understanding of institutional and departmental objectives, as well as a sound knowledge of sector trends and developments in student recruitment systems. They will also be responsible for supporting change management and user adoption strategies, ensuring that staff are engaged, informed, and equipped to work effectively with the new system.


This is an exciting opportunity to shape the future of student recruitment and admissions at Royal Holloway, contributing to a project that will have a lasting impact on the student experience and the University's operational effectiveness.


In return we offer a highly competitive rewards and benefits package including:

Generous annual leave entitlement Training and Development opportunities Pension Scheme with generous employer contribution Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing. Free parking

The post is based in Egham, Surrey where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.


For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk


Please quote the reference:

1025-255

Closing Date:

23:59, 27 October 2025

Interview Date:

To be confirmed

The university has adopted hybrid working for some roles therefore some remote working may be possible for this role.

Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our

Equality and Diversity Intranet page

.



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