Job Description

Located within Student Recruitment and Marketing service, the UK Student Recruitment and Admissions Department are responsible for the planning, implementation and delivery of a range of activities and events to ensure the University meets its student recruitment and widening access targets.
Getting the right applicants enrolled onto the right courses is key to all activities undertaken by Student Recruitment and Admissions department and crucial in a competitive marketplace.
As an Admissions Officer, you will act as a supervisor to a team of Admissions Advisers to monitor overall workload, allocate and reallocate work to ensure fair balance of workload and ensure all work is delivered to agreed timescales, carrying out performance development reviews and inducting and training staff in the team.
You will work collaboratively with other Admissions Officers to manage administrative functions in support of admissions processes across the wider admissions team, ensuring correct resource levels and skills are in place to deliver a professional service to applicants and internal stakeholders.
You will build and maintain strong working relationships across the service throughout the admissions cycle to understand recruitment, enquiry and marketing plans relating to admissions and disseminate this information to Admissions Advisers. You will also act as a key point of contact in other services, faculties or external bodies including participating in networking or working groups to convey and receive information.
Excellent customer service skills are essential to provide advice and support to staff in academic colleges, services and customers interpreting existing policies, regulations and guidance as necessary. You will also support the identification, development and implementation of improvements to existing and new initiatives to improve on service provision, reviewing processes from end to end and developing and implementing change plans, and ensure relevant staff are fully briefed to support changes to the administrative process. An understanding of the admissions cycle and good working knowledge of technical systems that support these is advantageous.
You will be responsible for providing tailor-made services to groups of applicants (such as those applying for courses with professional body requirements or interviews) and managing specialist admissions processes, e.g. bursary payments, Confirmation of Acceptances for Studies checks, criminal conviction (DBS) and Occupational Health checks, degree apprenticeships.
You will have the opportunity to represent the university at Open Days and UCAS Fairs, and you will act as a link and source of information for other professional services.
About you:
We are looking for a person with strong customer service skills and excellent attention to detail with an enthusiastic commitment to enhancing the applicant experience. You should also possess excellent and proactive organisation skills.
We make use of a number of IT systems such as Microsoft Office, SITS (admissions database) and a number of external databases, so being comfortable with IT systems and being able to pick up new technologies is essential.
We are always keen to offer staff opportunities for training be it for professional or personal development and many previous post holders have used the knowledge gained in the team to move into other roles within Student Recruitment and Marketing or the wider UWE community.
Where is this role based?
This post is based at our lively campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed.
Why UWE Bristol?
We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. Based in , one of the UK's most exciting and forward-thinking cities, we are regionally embedded and globally connected, with an established network of employer and academic partners.
We offer a wide range of including progressive pay rates, generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development.
Add your individuality to ours
UWE Bristol recognises the power of a .
We are proud to be part of a vibrant, multicultural city that celebrates diversity, we're always looking for talented people from all backgrounds to join us. Our people are our strength, and diversity enhances our creativity and leads to better decision-making and problem-solving. Bring your talent and ambition to our growing community and find yourself in a stimulating and supportive environment where you'll thrive.
We particularly encourage applications from global majority and male candidates as we are currently under-represented in this area of the organisation, however all appointments are made strictly on individual merit.
As a employer, we welcome applications from those who identify as having a disability.
Further information
If you would like to speak to us to find out more about this role please contact Kerry Fey on 0117 328 6466 or email:
Shortlisting is expected to be completed within 2 weeks of the closing date depending on application volumes. We are hoping to hold interviews for this 22-23 October although this is still to be confirmed.
This is a full-time, fixed-term post, working 37 hours per week, until 31st May 2027.
This post is available on a job share basis for applicants wishing to work part-time.
UWE Bristol is a campus-based University and it is vital to our success and the delivery of an outstanding experience for our students that our campuses are dynamic and vibrant places to learn and spend time. This role is therefore campus based for at least 40 percent of your time, with the opportunity to work from home on the remaining days.
To ensure fairness and equity all salary offers will be made in line with the University's salary assessment guidelines and will be based on your relevant skills and experience.
The University has a legal responsibility to ensure that all employees are eligible to work in the UK. You will therefore be required to provide evidence of this right, please refer to the for information on which documents are acceptable.
Advice to applicants
We'd love to hear from you - if you are excited about this opportunity please complete our application form as soon as possible.
Tell us how your skills and experience relate to the requirements of this role by describing how you meet each of the essential and desirable criteria listed in the Person Specification section of the , and include specific examples wherever possible.
Once we have completed shortlisting we will let you know the outcome of your application by email, so please check your inbox for updates.

Skills Required