Job Description

Candidate Profile

The successful candidate will be experienced in a similar administrative role, be customer orientated, performance driven, enthusiastic and committed with stamina and a positive attitude.

Overview of Role

To be responsible for all the administrative duties for all vacation and academic courses here at the Abbey College in Malvern, support the Marketing Team, and help the Bursar and Principal with general office duties.

Main Duties

General correspondence, letters, emails, reports, answering the telephone, dealing with visitors at reception, filing, answering enquiries etc. Maintaining student bookings/agents correspondence and invoice files Adding agents to CLASS (in-house database) and sending them required documentation Input on update of all short course student admissions onto CLASS (in-house database) Short Course Student Bookings (Correspondence with agents/parents, booking on database, invoicing, distribution on information) Creating and sending Student/Agent/ Parent invoices on Xero Ensuring correct departments receive necessary information regarding students' arrivals/departures (transfers, accommodation, course requirements) Correspondence with Parents/Agents/Students Keeping agent records up-to-date on database Taking and producing minutes for meetings Scheduling and minuting Summer School meetings between March and August Creating and updating standard forms and policy documents Assisting the Academic Registrars where necessary Preparing the post, may also include using DHL to send documents overseas Sorting and distributing the incoming post/out-trays Producing, updating and maintaining master documents and policies, and keeping the centralized database up to date Updating the website with information, new documents, job descriptions etc, and downloading and processing online applications Ad Hoc exercises
Issuing Visas (Tier 4 and Visitor Visa)

- Keeping updated with Visa rules and compliance.

- Renewing existing Student Visas.

- Running regular Visa reports

- SMS reporting

- Level 2 user and issuing all CAS. Overseeing UKVI compliance, lead on UKVI inspections

- Tier 4 license monitoring of key dates.

Updating standard forms and admission policy documents

Sending School Reports for current students

Sending parent/agent/guardian updates and newsletters.

Statistics for various bodies including: British Council, DfE and ISC AND English UK.

Occasional marketing trips such as British Council Expos and British Boarding School Workshop.

Issuing Offer letters and Visa letters when needed

Updating standard forms and policy documents

Advising students on Visas

General Duties

Encouraging the students to speak English at every opportunity. Helping ensure students do not breach the College Rules Helping ensure students behave so health and safety is promoted within and outside of the College To help keep the College tidy and presentable. To attend all necessary meetings

Other duties could include:

Be involved with the design, the capturing, the analysis and improvement of student feedback.
Any other duties required from time to time by the Senior Management

Qualifications and Experience

Essential requirements:

Legal status

: Police and List 99 clearance to work with young people. Eligibility to work in and travel from UK

Personal qualities:

Energy and ambition coupled with personal warmth and approachability

Administrative skills and competence:

Able to work autonomously, to organise and maintain complex schedules and to sustain a high volume of correspondence

Willingness to be involved

with helping students in their ongoing life of the College

Ability to demonstrate good time-management, problem solving capabilities and organisational skills Be flexible and able to keep calm under considerable pressure
Demonstrate cross cultural awareness and understanding.

Desirable, but not essential:

Knowledge of education and the ability to command the respect of parents, clients and partners in the university education sector
Candidates should have experience of working with teenagers and young adults

High level IT skills Ability to use spread sheets and maintain websites Summer School experience
Job Type: Full-time

Pay: 25,000.00-27,000.00 per year

Benefits:

On-site gym On-site parking
Work Location: In person