Job Description

Company Overview

FBA UK LTD is a leading educational consultancy company based in the United Kingdom, established in 2011, offering comprehensive support to students seeking admission to universities across the UK. With a strong commitment to global education management, our company has established a reputation for providing unparalleled services to both Home and International students.

Important Location Requirement (Essential)

This role is

fully office-based

at our

Levenshulme, Manchester (M19 3WN)

branch.

Only candidates living locally or within a reasonable daily commute (approximately 30-40 minutes)

will be considered.

This role is

not remote or hybrid

.

Role Summary

We are seeking an

Admissions Support Officer

to join our Manchester team. You will support students through the university admissions process, provide guidance on courses and student finance, and maintain accurate records within our systems.

Full training will be provided.

Key Responsibilities

Contact and follow up on

student enquiries and leads generated through social media and marketing campaigns

Call prospective students who have shown interest in

various university programmes advertised by FBA UK LTD

Provide clear, accurate information about

courses, universities, intakes, and study options

Understand student backgrounds, eligibility, and career goals to

guide them towards suitable programmes

Encourage and support interested applicants through the

admissions and application process

, converting enquiries into enrolled students Assist students with

Student Finance England

guidance and required documentation Liaise with university admissions teams to ensure smooth processing of applications Maintain accurate records of calls, follow-ups, and student progress in the

FBA CRM system

Collaborate with sub-partners to ensure smooth student admissions and provide timely updates on application progress. Communicate professionally via

phone, email, WhatsApp, and in-person

Essential Requirements

Bachelor's degree (or equivalent UK qualification)

Strong communication skills (verbal and written) Confident, professional, and student-focused approach Ability to work full-time from the Manchester office Legal right to work in the United Kingdom

Desirable Experience

Experience in

student admissions, education consultancy, student support, customer service, or advisory roles

Familiarity with UK university admissions or student finance processes Comfortable using CRM systems and office technology

How to Apply

If you are passionate about supporting students and are

based locally in or around Levenshulme

, we encourage you to apply.

Job Types: Full-time, Permanent, Graduate

Pay: 12.21-12.71 per hour

Expected hours: 30 - 35 per week

Benefits:

Referral programme
Ability to commute/relocate:

Manchester M19 3WN: reliably commute or plan to relocate before starting work (required)
Application question(s):

What is your current postcode? How long would your daily commute be to our office at M19 3WN?
? Under 30 minutes
? 30-40 minutes
? Over 40 minutes

This is a fully office-based role in Manchester (not remote or hybrid). Are you happy to work from the office every working day?
? Yes
? No

Education:

Bachelor's (required)
Location:

Manchester, M19 3WN (required)
Work Location: In person