Manchester (office-first working policy; office-first to foster collaboration, alignment, and community)
Purpose
Bright Exchange is an online closed marketplace for Brighthr users and allows our clients to advertise their business to 90k other businesses and over 1 million consumers worldwide. It is also used by our clients as a perk's platform where employees can access offers and discounts from leading brands.
Support the Bright Exchange Account Manager in advert creation, affiliate marketing and marketing activity to grow Bright Exchange UK and globally.
Hours of work
Monday - Friday 9am - 5:30pm
Day-to-day responsibilities include but are not limited to the below:
Drive product usage
Own Contact Existing Clients to assist in Creating Adverts
Accurately input client information using their website into DATO
Liaise with internal stakeholders across the Group to promote Bright Exchange
Send daily e-mail to clients Onboarded with offer to Create Advert
Liaise with clients by telephone, Teams, and Email when queries arise and to demonstrate Bright Exchange
Accurately track and analyse advert performance data
Work to timescales and Service Level Agreements
Grow marketplace offers
Key requirements
Required skills and experience
An excellent working knowledge of Microsoft office particularly Excel
Excellent verbal and written communication skills
Previous experience in Customer Service, Phone, email, Teams
Desirable but not essential skills
Previous experience in Marketing
Canva online graphic design tool
Power BI - Used for data analysis/Reporting
BrightHR Benefits
Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service
Private health care cover after 5 years' service
New business referral scheme
Access to Health Shield
Access to the EAP service
Refer a friend scheme
Paid birthday leave
Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service
Group life insurance
Eye care contribution
Free fruit
Travel Season Ticket loan scheme
Milestone recognition
Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements
Pace health Club (situated in the park Inn) discounted gym membership and spa treatments
Park Inn 20% off food and drink
New Century food and drink discount
Revolution De Cuba food and drink discount
Cycle 2 Work scheme after probationary period On site Gym
Bright Exchange perks
Values & Behaviours
Living the company values of We care, We take action, we innovate, we inform, and we do the right thing
We lead by example and recognise those living our values.
We drive the narrative by inspiring and engaging our team.
We collaborate with rigor and embrace diversity of thought.
We deliver with a united voice.
We take ownership by staying close to team performance by Super Coaching and Walking the Walk.
We keep our approach simple and stick to the playbook to deliver on promise.
We think critically and commercially, assess the situation before jumping to the solution.
We are BrightHR; the only software powered by HR, health & safety, and legal experts. Everything you need to simply manage your staff, all in one place, PLUS free tools to set your business apart.
We are on a mission to transform people management for businesses. We've been making life easier for employers since 2015 with our range of innovative software, are providing HR, H&S, and business support to over 95,000 businesses globally.
We are a people business. The market moves quickly and so do we. We put the customer first, working hard and always looking ahead, purposefully innovating to ensure peace of mind.
BrightHR is an Equal Opportunity and Disability Confident Employer, committed to diversity and inclusion without regard to protected characteristics.
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