Position: 6 Months FTC (With the opportunity to go Permanent)
Compensation: Competitive Salary plus benefits
Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.
As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenges.
The Aftermarket Engineer plays a pivotal role in supporting customers and the sales team by providing technically sound, value-added solutions centered around the company's product offerings. This is a collaborative, team-based role that requires strong communication, engineering acumen, and problem-solving capabilities. The position supports pre-sales activities, offers technical consultancy, and contributes to strategic initiatives and product development.
Key Accountabilities:
Customer Support & Engagement
Take ownership of managing a busy workload
Provide accurate and timely quotations
Process orders efficiently
Triage early-stage enquiries to assess opportunities.
Cross-functional Collaboration
Collaborate with internal teams to offer tailored solutions.
Collaborate with marketing to align on campaigns and initiatives.
Contribute to cross-departmental project teams and strategic initiatives.
Documentation & Process Development
Maintain technical documentation and support the continuous development of selection software.
Ensure consistent documentation and communication across the team.
Support the development of internal procedures and best practices.
Strategic & Leadership Support
Collect data and insights for reporting to senior leadership.
Contribute to special projects as required.
What We're Looking For:
To thrive in this role, you should bring:
Education and Experience
HNC/Degree in mechanical engineering or relevant experience
Previous work experience in engineering/manufacturing within an industrial environment.
Experience in sales or technical service roles within HVAC or pump-related industries.
Technical Skills
Strong understanding of HVAC systems and the ability to interpret technical specifications and schematics.
Proficiency in pump selection software (preferably Armstrong or similar tools).
High proficiency in Microsoft Office applications.
Strong analytical and problem-solving skills; capable of root cause analysis.
Soft Skills
Keen eye for detail
Be able to prioritise in a busy department
Effective communicator with a collaborative mindset.
Self-motivated, action-oriented, and capable of working independently or in teams.
Why Armstrong Fluid Technology?
By joining us, you'll become part of a global community dedicated to pushing the boundaries of fluid-flow technology. You'll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow's solutions today.
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