Job Description

Hourly rate (minimum wage according to age)

Part Time - Afternoon Receptionist/Care Navigator.

Afternoon hours are non-negotiable (please do not apply if you are unable to commit to afternoon shifts)

From 1pm - 6.30 - approx 25 hours per week

You maybe able to increase your hours to cover AL and staff sickness

Duties:

To work the reception area and carry out administration duties including Generic Emails/Docman tasks/Coding.

- Serve as the primary point of contact for patients and visitors, providing exceptional customer service and ensuring a positive experience
- Schedule appointments for healthcare providers
- Coordinate referrals to specialists and other healthcare professionals
- Triage econsults and Accurx total triage appointments (supported by clinical team)
- Maintain accurate and up-to-date patient records in electronic medical record systems
- Adhere to Health and Safety procedures
- Assist with general office tasks such as answering phone calls, responding to emails, and filing paperwork
- Collaborate with healthcare team members to ensure efficient patient care coordination

Skills:

- Previous experience in GP setting is essential
- Excellent communication skills, both written and verbal
- Strong organisational skills with the ability to multitask and prioritise tasks effectively
- Proficient in using EMIS, Docman and other Clinical software applications
- Attention to detail and accuracy in transcribing and proofreading medical documents
- Knowledge of medical terminology and procedures is a plus
- Ability to maintain confidentiality of patient information

We offer competitive pay rates and opportunities for professional growth within our organisation. If you are passionate about providing exceptional patient care and have the skills required for this position, we would love to hear from you.

Please submit your CV along with a cover letter highlighting your relevant experience. Only qualified candidates will be contacted for an interview. Please note that we are keeping this application open for 4 weeks.

Job Type: Part-time

Pay: From 12.21 per hour

Experience:

GP Reception: 2 years (required)
Work Location: In person