Job Description

Job Summary

We are seeking a highly organised and proactive After-sales / Admin Assistant to provide comprehensive support. The ideal candidate will possess excellent communication skills, a keen eye for detail, and the ability to manage multiple tasks efficiently. This role offers an opportunity to work in a dynamic environment where organisational skills and professionalism are highly valued. The successful applicant will be responsible for managing schedules, handling correspondence, and ensuring smooth daily operations. The role requires attendance three days per week, Tuesday, Thursday and Friday - 12 noon - 6pm.

Duties

Management of Customer after-sales Handling incoming calls with professional phone etiquette and directing them appropriately Preparing and organising documents, reports, and presentations using Microsoft Office and Google Workspace Data entry and maintaining accurate records Organising files, correspondence, and office supplies to ensure an efficient workflow Assisting with personal errands and miscellaneous tasks as required by the Director Liaising with clients, vendors, and internal departments to facilitate communication and follow-up Managing email correspondence, prioritising urgent matters, and drafting responses when necessary

Experience

Proven administrative experience in a similar role or office environment Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications Understanding confidentiality and GDPR Strong organisational skills with the ability to multitask effectively under pressure Excellent data entry skills with high accuracy and attention to detail Previous clerical experience including filing, document preparation, and record management Excellent customer services experience Demonstrated phone etiquette skills with professional communication abilities Ability to manage stressful situations as required
This position is ideal for a motivated individual who thrives in a fast-paced setting and enjoys supporting others through efficient administrative assistance. The role offers an engaging work environment where organisational excellence is recognised and valued.

Job Type: Part-time

Pay: From 15.00 per hour

Benefits:

On-site parking Referral programme
Work Location: In person