to work across multiple motorcycle brands at our Aylesford site, celebrating our 45th year of trading as the south easts largest motorcycle group.
Main purpose:
You will be supervising the aftersales department, ensuring exceptional customer service and operational efficiency across servicing, repairs, and parts. The role is responsible for driving profitability, maintaining high standards of workmanship, and fostering long-term customer relationships by delivering a premium aftersales experience that reflects the brand's values.
Skills & Experience
Excellent customer service and communication abilities - Essential
Understanding of workshop operations, parts management, and warranty processes - Highly desirable
Proficiency in dealership management systems - Highly desirable
Proficiency in Microsoft Office applications - Essential
Strong, professional, communication and interpersonal skills - Essential
Ability to deal with customer queries and resolve difficult situations - Essential
What We Offer
Salary (28000 - 30000 DOE)plus bonus potential on parts, clothing, workshop retail labour
Parking
Staff discount scheme
28 days holiday per annum + additional birthday holiday bonus
Job Types: Full-time, Permanent
Pay: 28,000.00-30,000.00 per year
Benefits:
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Store discount
Work Location: In person
Reference ID: AFTSUP0126
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