Job Description

ABOUT YOU

If you are a confident, dynamic, and self-motivated marketing professional, dedicated to providing exemplary customer service to a network of advertisers and publishers, as well as working with and supporting agencies, then this role sounds perfect for you.

If this sounds like you, we'd love for you to apply!

ABOUT THE ROLE

You must be able to take on personal responsibility, as well as fitting into a relaxed team environment. An ability and desire to learn is essential, as is a sense of fun. You will have knowledge of online marketing, and the role performance marketing can play in driving sales and leads. The role is sector-based and is essentially providing marketing expertise to advertisers to help drive their performance marketing programs, as well as recruiting and developing publisher relationships. Although experience with an established affiliate network is not essential, you should have a good track record supporting agencies and clients' marketing plans, including strategic and tactical planning, issue identification and problem resolution. You must have excellent time management, written and oral skills together with the ability to multi-task.

KEY ROLE RESPONSIBILITIES

Demonstrate strong decision making in line with company goals, social, and environmental best practice

Deliver excellent service and relationship management to agencies, clients and publishers across assigned accounts

Ownership of assigned accounts delivery and service levels, pro-actively providing insights to Director of Client Services

Develop, maintain and extend relationships across portfolio through daily email / phone communication and face to face monthly and or quarterly strategy sessions (Send weekly newsletters, review accounts, provide recommendations and conduct competitor benchmarking services)

Negotiation of bespoke exposure packages on behalf of own portfolio and Webgains team

Conducting off-platform recruitment in line with program specifications

Consult with advertisers as to the tactical and strategic aims of their online marketing programs

Recruit suitable publishers to their programs on the Webgains network

QBR ownership and presentation

Continuously strive to improve the financial and strategic success of the affiliate marketing program of their assigned advertisers

Prepare monthly performance reports and communicate with advertisers

Provides buddy support for junior team members when applicable

Advocate and sell affiliate concepts, publisher types and opportunities to agencies and clients while highlighting the scale of opportunity and highlighting relevant reasons in order to obtain signoff

Liaise effectively with the Publisher Team to drive program recruitment and test new opportunities to the Webgains network

Attend face to face agency and client meetings and events, advocating for the channel and Webgains

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

ESSENTIAL REQUIREMENTS

Strong experience Junior Account Manager level

Demonstrable experience of QBR ownership and presentation

Some experience of budget management to ensure optimal ROI

Ability to plan annually, using long range forecasts and KPIs to ensure performance over an extended period

Previous experience of introducing multi-layered and tailored solutions to agencies and clients

Demonstratable experience of campaign performance reviews, adjusting exposure/placements and liaising with publishers to address issues with performance

Proven ability of analysing data sets from a wide variety of sources, drawing both user and market actionable insights

Previous experience of working in affiliate marketing

DESIRABLE REQUIREMENTS

Agency experience, ideally working for an agency or with agencies

REWARD & RECOGNITION

We offer competitive salaries and a comprehensive benefits package, inclusive of:

Salary: 30,000 - 36,000 + bi annual bonus scheme

Private medical and dental insurance with Bupa

Flexible Hybrid 3:2 working policy

Learning & Personal Development support to help you grow personally and professionally

Duolingo Premium Membership

Gym salary sacrifice benefit

Access to workplace nursery scheme

25 days holiday + Bank Holidays

Early Finish Fridays

Two paid volunteering days

Access to mental health support and therapy

A living wage employer

Proud to Be a B Corp

ROLE LOGISTICS

Working hours: 40 per week

Working days: Monday - Friday

Job location: 3 days Manchester Office (Mon, Thu, +1 other day), 2 days working from home

APPLY NOW

We encourage you to apply if this role excites you - even if you think you may not meet all the requirements.

At Webgains, we are a people first organisation, and we live by our core values. We are always looking for outstanding individuals with diverse backgrounds and perspectives who embody these values.

Webgains embraces equal opportunity in the workplace and in throughout the recruitment processes. We are committed to building a diverse and inclusive team of passionate and exceptional individuals. We welcome applications from all candidates regardless of your background.

Job Types: Full-time, Permanent

Pay: 30,000.00-36,000.00 per year

Benefits:

Company pension
Work Location: In person