Job Description

About Platform.sh

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Platform.sh is Platform-as-a-Service (PaaS) that removes the complexities of cloud infrastructure management and optimizes development-to-production workflows, reducing the time it takes to build and deploy applications. Delivering efficiency, reliability, and security, giving development teams both control and peace of mind. Built for developers, by developers.



Adopted and loved by 16,000+ developers, 7,000 customers, and for nearly a decade Platform.sh has been providing innovative capabilities that serve as the launchpad for creative development teams' out-of-the-box thinking.



We provide 24x7 support, managed cloud infrastructure, and automated security and compliance with an all-in-one PaaS. We give our customers complete control over their data by keeping applications secure and available around the clock.



Platformers are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum. What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.



Bring your expertise and enthusiasm to our growing, global organization. Your contributions, collaboration, and unique point of view are recognized and valued here.

Impact of an Agency Partner Manager

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As an Agency Partner Manager, you lead the growth and success of our agency ecosystem. You are the primary point of contact for a portfolio of digital agency partners (primarily in the UK), building high-trust relationships, driving partner enablement, and ensuring a seamless partner experience. Your work empowers agencies to succeed on Platform.sh, while accelerating our go-to-market strategy in the region.



You thrive on collaboration, are technically conversant, and understand the nuances of working with agency stakeholders in a dynamic, fast-paced environment. You report directly to the VP of Agency Partnerships and work cross-functionally across Sales, Marketing, and Partner teams to deliver results.

What to expect

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Partner Acquisition & Enablement:

Lead partner onboarding and growth efforts, identifying high-potential digital agencies and nurturing strategic relationships.

Trusted Relationship Management:

Serve as the main point of contact for your portfolio of agency partners--building trust, resolving challenges, and supporting day-to-day success with transparency and care.

Sales Support & Collaboration:

Partner closely with Sales and Partner Sales teams to support deal cycles, address partner inquiries, and drive mutual pipeline growth.

Cross-Functional Collaboration:

Work with Marketing, Sales Engineering, and Enablement teams to develop partner-facing collateral, align on strategic priorities, and deliver consistent value across touchpoints.

Market Positioning:

Stay informed on market trends, agency business models, and digital transformation efforts to adapt your approach and enhance Platform.sh's positioning.

Training & Resources:

Own the creation of enablement materials--playbooks, onboarding guides, training sessions, and partner portal content--to empower agencies and ensure scalable success.

Forecasting & Reporting:

Maintain accurate CRM data and partner engagement records. Provide actionable insights on performance, growth opportunities, and partner health.

Event Engagement:

Represent Platform.sh at regional conferences, partner roadshows, and industry events--deepening relationships and increasing visibility in the digital agency landscape.

Problem Solving & Escalations:

Handle partner issues with care and urgency, ensuring timely and effective resolutions while maintaining long-term trust.

What you bring

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Agency Landscape Knowledge:

3+ years of experience working with digital or marketing agencies (or similar ISVs), ideally with an existing book of partners or strong familiarity with the local agency ecosystem.

Relationship-First Mindset:

A passion for building long-term partnerships and delivering tangible value through solutions, enablement, and shared wins.

Self-Starter Mentality:

Ownership of your portfolio with an entrepreneurial mindset. You take accountability for outcomes and thrive with autonomy.

Cross-Functional Collaboration:

Proven ability to partner with internal teams and external stakeholders to drive aligned, scalable growth.

Solution Orientation:

Adept at navigating ambiguity and turning challenges into opportunities. You bring resilience and creativity to every problem.

Communication Skills:

Fluent in English, with strong verbal and written skills. Capable of engaging technical and non-technical stakeholders alike.

Organizational Agility:

Highly organised with strong prioritisation skills. You balance partner needs with internal strategy and timelines.

Technical Fluency:

+

Development Processes:

Familiar with the software development lifecycle used by digital agencies, including a basic understanding of Git and CI/CD pipelines. +

Hosting Knowledge:

Solid understanding of modern hosting environments, including VPS, managed hosting, and serverless/cloud infrastructure (e.g. Lambda).

Where we hire

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At Platform.sh, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for nearly a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in the

UK

.Although we're unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries.

How we hire

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We know that a great hire won't meet every requirement that we've outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.



You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Platformers. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you're looking for in your future working environment.



45 Minutes with Talent Acquisition

60 Minutes with Hiring Manager (VP, Agency Partnerships)

60 Minutes with Team ( IC's)

60 Minutes with Executive (CRO)


All roles require background checks.

What we offer

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A product you can believe in

- Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud

B Corp

.

An Award-Winning Workplace

- We've been recognized by Forbes' Top 30 Companies for Remote Jobs and France's Best Workplaces for Women.



?

A culture that values your voice

- Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

A global team

- Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

Benefits and perks

- Make the most of what matters to you



Flexible PTO



Company stock options



Professional development budget



Office equipment budget


? Wellness budget


Annual team gatherings



Internet reimbursement



Inclusive parental leave



?? Remote work travel program

You belong here

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At Platform.sh, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion.



If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.