Russells is one of the leading agricultural machinery dealers in the UK.
Due to continued growth, we are seeking a permanent full time Agricultural Parts Advisor to join the team at our Boroughbridge branch. Working with many leading manufacturers of agricultural machinery you will be working in a fast paced and challenging environment where attention to detail and customer satisfaction are essential.
As a Russells Parts Advisor you will be required to:
Provide an excellent level of customer care
Identify, source, order and supply a wide range of Agricultural and related parts in a professional manner understanding the industries time pressures
Deal with customers, Suppliers and internal staff in person, on the phone and via email
Have confident IT skills to use the many internal and external computer systems
Assist in the routine inventory management, stock ordering and housekeeping.
Check parts are received from suppliers in good condition and to the quantities ordered.
Have a good knowledge of modern agricultural practices
Hold a full UK driving licence
Telehandler / Forklift Licence are preferred but not essential
Key Skills we are looking for:-
Friendly, reliable and confident with a mature outlook. Be self motivated always focused on getting the job done and always strives for excellence and going the extra mile.
Excellent communication skills with the ability to deal sensitively and diplomatically with customers and colleagues.
Confident PC user with good Word, Excel, Outlook skills.
Previous experience with Ibcos Gold (or similar dealer management software) preferred.
Can remain calm under pressure while meeting deadlines.
Strong analytical & numerical and problem solving skills.
Disciplined person who can work autonomously or as part of a team.
Good customer relation skills built from previous experience in a demanding customer-facing role.
Full UK driving license required.
The ideal candidate will have experience of the agriculture sector and its machinery but candidates can have experience in any industry but preferred industries include - Agriculture, Plant Machinery, Commercial Vehicles.
Benefits to working for Russells include:
Competitive renumeration package
Enrolment into the NEST pension scheme
Company, uniform and PPE is provided
Regular manufacturer led training
Structured programme of development
Life assurance scheme
Exact salary dependent on experience
Advertised salary is indicative range of basic pay before regular overtime and Saturday mornings
Additional overtime will be required during our peak harvest period including longer days and weekends
Job Types: Full-time, Permanent
Pay: 25,400.00-28,080.00 per year
Additional pay:
Performance bonus
Benefits:
Company pension
Employee discount
On-site parking
Sick pay
Schedule:
Monday to Friday
Overtime
Weekend availability
Ability to commute/relocate:
York YO51 9BL: reliably commute or plan to relocate before starting work (required)
Experience:
Agricultural: 1 year (preferred)
Parts: 1 year (preferred)
Licence/Certification:
Driving Licence (required)
Work authorisation:
United Kingdom (required)
Work Location: In person
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