Job Description

Agriculture Relationship Manager
Through Business Banking our global network offers comprehensive support and services to businesses in the SME market. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to- end solutions designed to help small businesses reach their potential.
We are seeking a proactive and customer focused person to join this team in the role of Agriculture Relationship Manager.
The Agriculture Relationship Manager will provide dedicated customer service to a portfolio of Agriculture clients with accountability for sales, service, risk and operational delivery. This role will have both external and internal stakeholders, internal stakeholders may include Sales, Product Development, Risk & Compliance teams.
Your responsibilities will include:

• Face to face meetings with Agriculture customers, with up to 80 clients in portfolio
• Providing outstanding customer service to these clients
• Driving revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business
• Growing the business sustainably, by identifying opportunities to expand the portfolio and broadening client relationships by leveraging HSBC's extensive network
• Learning about the customer's business and industry to promote insights, enrich client conversations and deliver fair outcomes
• Pro-active credit risk assessments and customer due diligence reviews
• Managing financial crime risk by identifying, assessing, accepting, monitoring and mitigating risk while adhering to HSBC's operational risk standards and policies

The ideal candidate for this role will have:

• A passion for delivering outstanding customer service with a desire to make a difference
• Experience of working in Commercial Banking or a similar entity
• Agricultural or Relationship Management experience would be advantageous
• Knowledge and understanding of commercial credit and lending
• Experience of building effective networks and developing trusted relationships
• Effective written and verbal communication skills
• An understanding of risk management with experience of ensuring own/others' compliance with HSBC's policies and the relevant regulatory processes.

This is a hybrid role based in Birmingham or Worcester and covering the surrounding areas.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
Email:
Telephone: +44 207 832 8500