Job Description

Company Overview

Microtech Group is a growing ICT Support Company based in the UK, dedicated to providing innovative technology solutions and exceptional service to our clients for over 35 years.

Summary

The AI & Automation Specialist will play a key role in scoping, designing, and delivering AI-based solutions for clients. This includes identifying opportunities where AI adds value to the business and our customers, guiding technical implementation, and ensuring successful integration across project work. The role requires both technical expertise and strong communication skills to bridge the gap between client needs and practical AI applications.

Key Responsibilities

Work with clients to understand business challenges and identify AI opportunities. Design and prototype AI/ML solutions (e.g., Copilots, chatbots, automation tools, data-driven insights). Evaluate and recommend AI platforms, APIs, and tools (e.g., Co-Pilot, OpenAI, Azure AI, AWS, Google Cloud AI). Develop proof-of-concepts and production-ready solutions where required. Collaborate with internal technical teams to integrate AI into internal systems, broader solutions and customer solutions. Provide training and documentation for clients to adopt AI effectively. Stay up to date with AI trends, regulations, and best practices. Assist with pre-sales by advising on AI feasibility and contributing to proposals.

Skills & Experience

Essential:

Strong understanding of AI/ML concepts, NLP, and automation. Hands-on experience with AI APIs, frameworks, or platforms. Familiarity with cloud environments (Azure preferable). Strong problem-solving skills and ability to explain complex concepts clearly. Experience working on customer-facing projects.

Desirable:

Knowledge of data engineering and integration with business systems. Familiarity with AI and Machine Learning Ops practices. Experience with data privacy, compliance, and ethical AI considerations. Consulting or pre-sales experience.

Personal Attributes

Curious and passionate about emerging AI technologies. Strong communicator with the ability to simplify technical concepts. Client-focused with a pragmatic approach to delivering value. Comfortable working independently in a fast-moving environment.
Benefits:

Health care access via Company Benefits App Discounts via Company Benefits App Bereavement leave Casual dress Company pension Cycle to work scheme Free parking On-site parking Profit sharing Sick pay
Schedule:

8 hour day Monday to Friday
Work Location: In person

Job Type: Full-time

Pay: 30,000.00-40,000.00 per year

Benefits:

Bereavement leave Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme On-site parking Profit sharing Sick pay Store discount
Work Location: In person