: Full-time, 12-month fixed term (with potential for a permanent role on completion)
About Us
ICS.AI is the UK's market leader in Artificial Intelligence (AI) solutions for local government, partnering with over 20 councils to revolutionise public service delivery. As a Microsoft-sell partner, we combine cutting-edge AI technology with deep sector expertise to deliver exceptional value through our core solutions: AI Contact Centres, AI Staff Copilots, and Social Care AI Copilots. With our head office in Basingstoke, delivery office in Leamington Spa, and satellite offices throughout the UK, we're transforming how the public sector delivers services.
About the Role
We're seeking a motivated
AI Launchpad Associate (Data Analyst)
to join our
AI Launchpad Scheme
-- a graduate-style programme designed to develop future AI professionals. In this placement, you'll gain hands-on experience analysing, visualising, and interpreting data to support AI transformation projects in the public sector.
Working within our Delivery team, you'll play an active role in generating insights, producing business intelligence reports, and shaping data stories that showcase the impact of our AI solutions. You'll be supported by mentors, Scheme Leads, and colleagues across the business while building the skills needed to thrive in a fast-growing AI company.
Key Responsibilities
Analyse and visualise product and solution data to support decision-making
Generate business intelligence and actionable insights into solution performance
Suggest and implement improvements in data logging, reporting, and visualisation
Produce data stories and case studies to support Marketing and Customer Success
Review client datasets to support AI Transformation Assessments
Participate in Discovery and Design sessions to capture and document data requirements
Triage and resolve service tickets related to data issues or requests
Investigate and trial new AI tools for data analysis, visualisation, and business intelligence
Required Skills and Experience
Strong interest in AI, particularly Generative AI and Large Language Models (LLMs)
Curiosity and adaptability with a willingness to learn quickly
Clear communication and teamwork skills
Analytical and problem-solving mindset
Relevant degree (e.g. Data Science, Computer Science, Business Analytics) or equivalent practical experience
Familiarity with data analysis or visualisation tools (Excel, Power BI, or similar) desirable
What We Offer
Flexible and remote working options.
Enhanced pension scheme (5% employer contribution).
25 days of holiday plus bank holidays.
1,200 annual work-from-home allowance.
Private healthcare package (Vitality).
Eligibility Requirements
Applicants must have the legal right to work in the UK. Unfortunately, we cannot offer visa sponsorship for this role.
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