IMPORTANT A demonstrable background in Aviation Ground Handling
with Operations/Dispatch/Load Planning experience is required.
At Skytanking Aviation Services, we take pride in our part of enabling our customers to make the right connections at the right time. We believe that it's the small things that matter - details, improvements and investments that make a collective difference for our customers, employees, partners, and the world we live in.
If you would like to be part of this service, putting our customers at the centre of what we do, then we would love to hear from you about joining our team.
You will be working in the Ground Services department. Ensuring consistent delivery of high-performance standards in the provision of the smooth, timely and accurate processing of Aircraft turnaround, Internal/External Operational communication and Flight monitoring/record keeping. This is a "hands on" role and you will be expected to maintain Aircraft Dispatch and Weight & Balance competency. You should be able to demonstrate a hardworking, adaptable attitude and be able to thrive on variety in the workplace.
To consistently deliver the highest possible level of customer service at all times
To effectively manage an aircraft's turnaround giving support where appropriate
Responsible for a safe, secure and correct aircraft arrival/departure from its parking stand, this is to include the overseeing of safety of the entire operation on the ramp area, involving all staff and third-party suppliers
Ensure all staff members fully comply with the Health & Safety At Work Act 1974 when carrying out their duties
Responsible for overseeing and coordinating the safe unloading/loading of aircraft
To assist with passenger services and passengers being directed to and from the aircraft in a safe manner
To comply with all airlines weight & balance documentation and load sheet regulations and to convey the loading instruction to ramp staff
Supervision of ramp agents and customer service agents affecting the aircraft
Ensure that the fuel load is loaded and agreed / confirmed with Captain and fuel provider
To ensure that security items, rush/unattended bags are loaded & documented correctly
Presentation of the load sheet with any final amendments made to the captain
Compliance with baggage reconciliation and Triple A requirements
To understand and operate radio equipment effectively and correctly
Co-ordinating & recording the safe and timely delivery of all services to the aircraft at the request of the crew or engineers
Responsible for the safe co ordination of the pushback on departure of the aircraft and to ensure the ramp area is checked for FOD before aircraft arrival
Enhance the relationships between staff, the airport and contracted service providers to deliver consistently outstanding customer service
Job Type: Part-time
Expected hours: 30 per week
Experience:
Aircraft Dispatcher: 1 year (required)
Licence/Certification:
Driving Licence (required)
Work authorisation:
United Kingdom (required)
Work Location: In person
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