Job Description

Our client is seeking a detail-oriented and experienced

Training & Procedures Manager

to lead the development, implementation, and maintenance of training documentation and Standard Operating Procedures (SOPs).

This role requires a procedures expert with strong communication skills and the ability to work closely with airline partners. The successful candidate will also be responsible for building and managing a well-organised library of training resources.

Key Responsibilities

Document Management:

Ensure all training documents and SOPs are accurate, up to date, and compliant with industry standards.

Airline Liaison:

Maintain regular communication with airlines to ensure documentation aligns with their current requirements.

Procedures Expertise:

Serve as a subject matter expert, providing guidance and support on procedural matters to staff and trainers.

Training Resource Management:

Develop and maintain a centralised library of training materials to support consistent and effective delivery.

Training Integration:

Collaborate closely with senior learning and development leadership to ensure corporate training content is effectively integrated.

Reporting:

Provide regular reports to the Senior Leadership Team (SLT) on training performance, compliance, and areas for improvement.

Software Implementation:

Lead the adoption and use of new software tools to enhance training efficiency and document control.

Innovation:

Contribute to the development of innovative methods for delivering training that support operational goals.

Requirements

Proven experience in training management, procedural development, or a related field Strong knowledge of SOPs within the airline or aviation industry Excellent communication and interpersonal skills Ability to collaborate with diverse teams and stakeholders Proficiency in training software and document management systems Strong analytical skills for reporting and process improvement Experience working in a multi-region, international business (desirable)

Location:

Heathrow Airport

Schedule:

Monday to Friday

Salary:

55,000 per annum

Job Types: Full-time, Permanent

Pay: Up to 55,000.00 per year

Schedule:

Monday to Friday
Application question(s):

Do you have proven experience in training management or procedural development specifically within the aviation industry? Have you previously worked with Standard Operating Procedures (SOPs) in an airline or aviation-related environment? Are you familiar with CAA or other regulatory training standards relevant to aviation operations? Do you have experience managing or maintaining training documentation or resources in a regulated industry? Have you liaised directly with airline partners or regulatory bodies as part of your previous roles?
Work Location: In person

Reference ID: 2178