Job Description

We have an opportunity for an Airport Field Service Leader - Fire to join us at Honeywell, working with our customers around the London and South area, where you will lead the local service organisation to deliver best in class services to exceed customer expectations and deliver planned financial performance. Develop skills, information and management discipline necessary to deliver services in a timely manner at planned gross margins leveraging HBS tools, processes and best practices. To drive forward Honeywell new technology onto the customer base and ensuring all fire legislation is 100% achieved.



Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them. With a portfolio featuring software, hardware and services, Honeywell takes an outcome-focused approach to help building owners and operators improve safety and security, energy and operational efficiencies to create a better building experience.

Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient.

Key responsibilities

Direct line management responsibility for engineers within the local team at a key customer site, to deliver services with customers on time, within scope and within budget Maintains customer's satisfaction to high levels and resolves customer satisfaction issues promptly, leading quick and effective closure of any improvement opportunities Ownership for financial performance of the business area and team, monitoring financial performance monthly as well as ensuring the availability of tools, equipment, and materials required while maintaining and controlling inventory levels Participate in estimate review processes prior formal quote production for customers to ensure estimations are correct and that the work is achievable from a technical perspective Develop strong relationships with Functional support teams, Sales, and other Field Service Leaders to ensure effective sales to operations handovers, optimised utilisation of resources and maximised pull through of service and projects

Key skills and qualifications

Experience of effectively managing a team of engineers and managing change within a team, along with performance and development of team members A background within a customer facing environment with a strong customer focus and managing larger sized accounts Good communications skills with the ability to influence at varying levels across the organization and a strong customer focus Understanding of Profit & Loss responsibilities along with a good track record of working to KPI's and forecasts Fire and Life safety background with some cybersecurity knowledge would be preferred

Our offer

A culture that fosters inclusion, diversity and innovation Market specific training and on-going personal development Competitive Salary and benefits Opportunity to join a fast growing ever changing Global organization providing world class products and services to our customers

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and become part of our journey - help us make the future!

#FutureShaper







Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.